BlackLine establishes Verity to create a new digital workforce for the office of the CFO

Verity ensures process integrity, accelerates resolution, and provides intelligent insights for the office of the CFO

IBM and ABBYY strengthen partnership to set a new standard in KYC automation

This integration automates and orchestrates the entire KYC workflow, from document collection and analysis to ongoing compliance monitoring

Exterro Intelligence introduces AI-powered legal review and investigations

New agentic AI approach redefines what speed means in legal tech

Calabrio’s CareAI revamps patient care with empathy and intelligence

This partnership has allowed Calabrio to develop and deploy innovative solutions for patient care contact centers

Progress Software rolls out the general availability of MarkLogic Server 12

Progress' semantic and graph RAG approach delivers higher LLM accuracy and faster discovery for customers 

Ask Sage partners with DoD and U.S. Army to provide access to generative AI solutions

Ask Sage's FedRAMP High, IL5- and IL6-secure, vendor-agnostic platform accelerates mission-critical workflows across the DoD

Franz Inc. launches AllegroGraph 8.4, supporting agentic AI solutions

AllegroGraph 8.4 advances natural language query capabilities to drive complex agentic AI enterprise use cases

Talkdesk creates AI Agents for Financial Services to realize personalized banking at scale

Talkdesk applies agentic AI automation to bank and credit unions' customer service and support workflows to seamlessly uplevel customer experience

Talkdesk AI Agents for Healthcare transforms patient and member experience with next-generation automation

Talkdesk unlocks the transformative value for providers and payers

Teleperformance to collaborate with Sanas to accelerate AI development and augment customer experience

Partnership highlights Teleperformance's growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services

Smoothstack introduces Fedstack, serving critical technology needs of federal government entities

Experienced workforce development company expands to technology consulting and partner training solutions

insightsoftware acquires JustPerform to supercharge enterprise performance management

Top-rated EPM platform enhances insightsoftware's planning, consolidation, and reporting solutions with modern, agile, and user-centric architecture

Talkdesk unveils AI Agents for Retail to deliver agentic artificial intelligence capabilities that enhance the customer experience

Artificial intelligence agents autonomously handle complex retail-specific processes

LTIMindtree and Microsoft partner to spur AI innovation and digital transformation

Strategic alliance aimed at enabling clients transition to meaningful business outcomes

Nutrient introduces AI Assistant to advance document management

AI Assistant revolutionizes document management with advanced AI features, improving efficiency and user experience.

Zetaris debuts AI Clinical Assistant for healthcare

The offering automates patient data for faster and more accurate diagnosis and care

Latest neuro-symbolic AI Update by Franz now supports additional AI models

AllegroGraph's Ollama support delivers new options for neuro-symbolic AI solutions in the enterprise

2024 KM PROMISE AWARD WINNER: M-Files

The KMWorld Promise Award is given to the organization that is providing innovative technology solutions for customers by implementing and integrating knowledge management practices into their business processes

The importance of story making combining humans and AI at KMWorld 2024

At KMWorld 2024, John Lewis, CKO, Explanation Age LLC, and, Art Murray, CEO, Applied Knowledge Sciences, Inc. and Director, Enterprise of the Future Program, International Institute for Knowledge and Innovation, presented their session, "Story Thinking: Combining Human & Artificial Intelligence."

Understanding knowledge and information architecture for GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.