Salesforce Suites unifies sales, service, marketing, and Slack into one cohesive CRM platform

Turns customer data and context into action across every team

Franz introduces AllegroGraph 8.5, strengthens the semantic foundation for agentic AI

Franz Inc. expands graph, vector, and neuro-symbolic capabilities for enterprise-scale AI systems

CCC is offering 4 AI licensing options to support internal and external AI use cases

These new rules address use cases such as prompting, summarization, chatbots, and other AI utilization, within a college or university

Kentico brings agentic AI workflows to marketing teams

The new suite introduces specialized agents designed to execute defined marketing and content tasks

MangoApps Winter Release helps organizations run operations directly inside employee experiences

Enhancements aim to unify the modern workplace

LexisNexis Risk Solutions offers innovative document authentication with latest IDVerse release

Advanced deepfake detection and face matching improve accuracy without adding friction

Understanding the ethical risks associated with different types of AI at KMWorld 2025

At KMWorld 2025, Phaedra Boinodiris, global leader for responsible AI, IBM Consulting and Author, AI for the Rest of Us, led her session "Governance in an Agentic Age: Accelerating Value?," drawing on her expertise in responsible AI, organizational design, and AI education, discussed how enterprises can strike a balance between innovation and oversight to thrive in the agentic era.

The low-down on AI and KM with Alan Pelz-Sharpe at KMWorld 2025

At KMWorld 2025, Alan Pelz-Sharpe, founder and principal analyst, Deep Analysis and Author, Practical Artificial Intelligence: An Enterprise AI Playbook, discussed how AI disrupts traditional KM—posing risks like misinformation and lost expertise—while offering transformative potential through dynamic knowledge synthesis during his session, "Role of KM in a World of Agentic AI."

Thomson Reuters adds new agentic AI capabilities in CoCounsel Legal

Next-generation betas enhance document review and agentic execution of any legal workflow to transform legal work

Litera democratizes AI for legal professionals with AI legal agent solution

Lito easily connects with AI drafting tools, contract review platform Kira, and NetDocuments

DocuWare unveils global AI research and development hub

This will play a crucial role in the company's development of proprietary AI solutions for intelligent document processing and enterprise content management

Gradient AI and Connexure collaborate to streamline risk management workflows

Collaboration combines Gradient AI's advanced Risk Management Life Cycle solution with Connexure's ESLoffice platform

OpenSearch 3.3 delivers an all-in-one observability experience for search

With this release, OpenSearch delivers its most capable, comprehensive, and user-friendly observability offering yet

Talkdesk releases Commercial & Residential Services Experience Cloud to provide proactive customer service

The customer experience automation platform helps reduce costs, increase cash flow, and improve customer communicati

Calabrio redefines workforce management for the AI era with new Workforce Intelligence

Comprehensive suite of solutions outpace change and empower agents with AI-driven knowledge

BlackLine establishes Verity to create a new digital workforce for the office of the CFO

Verity ensures process integrity, accelerates resolution, and provides intelligent insights for the office of the CFO

IBM and ABBYY strengthen partnership to set a new standard in KYC automation

This integration automates and orchestrates the entire KYC workflow, from document collection and analysis to ongoing compliance monitoring

Exterro Intelligence introduces AI-powered legal review and investigations

New agentic AI approach redefines what speed means in legal tech

Calabrio’s CareAI revamps patient care with empathy and intelligence

This partnership has allowed Calabrio to develop and deploy innovative solutions for patient care contact centers

Progress Software rolls out the general availability of MarkLogic Server 12

Progress' semantic and graph RAG approach delivers higher LLM accuracy and faster discovery for customers