From back-end developers to mission-critical workplace automation: The low-code advantage
The advantages of workplace automation are predicated on improving enterprise efficiency, which typically takes two forms: perfecting the automated steps in workflows and uncovering new processes to automate.
The best cloud KM combines cutting-edge technology with smart oversight
Cloud-based KM requires a careful balance of innovation and restraint. The best results ensue when companies combine aggressive adoption of advanced technology with strong central oversight, traditional taxonomy, and flexible implementation to accommodate different parts of the business.
Focus on Technology in Manufacturing: Tech is Powering the Factory of the Future - But Also Hindering It
We are now at an inflection point where modern, cloud-based systems can radically change the way in which we look at quality management.
Putting knowledge in the flow of everyday work
If you design KM solutions to align with the problems employees need to solve, make it easy for them to access the available resources, and then build prompts and reminders into your business processes, you'll be well on your way to embedding KM into the culture and the way people work.
Unified communications and KM are finally collaborating
The trend is now toward unified communications as a service (UCaaS), with a cloud model that allows for quick and flexible deployment. Ideally suited for a dispersed workforce, UCaaS accounts for slightly less than half of the global $52 billion unified communications market.
The 2019 KMWorld Readers’ Choice Awards Winners
With a diverse array of products, services and technologies to consider and the stakes getting higher for information-driven success, it can be challenging to make the right choices. There are many ways to learn more about what is available, such as accessing white papers, research reports, and webinars, as well as consulting with experts and peers. We hope the KMWorld Readers' Choice Awards list provides an additional resource to help make the job of identifying solutions to investigate easier.
Tips to optimize Office 365 - KMW Webcasts KMWorld Live
KMWorld recently held a webinar with executives from Veritas. Key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms were discussed.
KMWorld Trend-Setting Products of 2019
The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.
Search Technology: Greater power, but increasingly simple to use
In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available.
Understanding the wave before it hits: Converging digital and physical CX with edge computing
The blending of the digital and physical experiences is as inexorable as this phenomenon is horizontal. Edge computing is the gateway for this confluence in which each respective experience enhances the other for increased customer satisfaction and data-driven profits.
Healthcare: The importance of making connections
Only a minority of healthcare companies have a solution for using unstructured clinical information contained in electronic health records, although a majority of companies are either implementing one or exploring their options for doing so.
KMWorld 100 Companies That Matter in Knowledge Management 2019
Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both.
KMWorld 2018 Puts Sharp Focus on AI, Machine Learning, and Collaboration
KMWorld 2018 presented 4 days packed with workshops and thought-provoking sessions aimed at helping attendees succeed in a rapidly changing business environment
2018 Award Winners KM Promise and KM Reality: KM Reality
The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.
Behind the scenes in search
New solutions are emerging that help connect searchers with content, but established principles also need to be followed. "In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open," noted Erin Jaeger, director of product marketing at Yext. Ideally, onsite search should be integrated with enterprise systems that also help provide as complete a picture of the user as possible.
KMWorld Trend-Setting Products of 2018
In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers.
Trend-Setting Product of 2018: BA Insight: SmartHub
Trend-Setting Product of 2018: Knosys: Eliminate Duplication with KnowledgeIQ
Trend-Setting Product of 2018: Sinequa: Insight Platform
Winning with the IoT: the vitality of edge computing to the enterprise
The IoT will encompass three fundamental realms of society. They include aspects of personal life, public life and professional life. In most cases, each device will continuously transmit or receive data via direct internet connectivity.