It’s not about knowledge, it’s about action
08 Mar 2023
Organizations cannot continue to digitally hoard knowledge. Investments in knowledge technology have to pay and provide an ROI. It all starts by making different decisions.
Knowledge and training: Peanut butter and jelly for the customer contact center toast
09 Jan 2023
Modern knowledge management and training are perfect complements to each other—the peanut butter and jelly for your breakfast toast.
Fourth stage of KM revealed at the KMWorld conference
17 Jan 2023
The broader implication of of stage four KM is that we may be beginning to move with more speed into the world of the semantic web.
Knowledge management experts provide KM predictions for 2023
15 Dec 2022
Several KM leaders offer predictions for the space in 2023
Why SaaS visibility matters
11 Jul 2022
With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success
5 Knowledge graph insights from KMWorld Connect 2021
24 Nov 2021
Knowledge graphs continue to make a splash in the KM space
Knowledge management and the impact of COVID-19
13 May 2020
Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect
Why low-code solutions are critical to optimize digital transformation strategies
03 Jan 2020
One of the most impactful innovations in IT is the democratization of the application development process
Fueling Sales and Marketing with Presentation Management
15 Nov 2018
Large organizations use presentations to drive their business. Whether it be sales team members pitching potential prospects or internal marketing documents used to inform employees about brand updates, presentations are crucial to the success of every business. A sound presentation management strategy optimizes all stages of the workflow associated with presentations, and lets executives and managers view the entire process as a "presentation loop."
Why your DAM Needs an Asset Librarian
24 Oct 2018
Across industries, from media and manufacturing to oil exploration and law, businesses have requirements that librarians are best suited to meet. Organizations want employees, authorized third parties and clients to easily access corporate assets (e.g., media, documents, designs, graphics, etc.) through a DAM system. Making that happen requires knowing how to sort and classify content, create, manage and govern metadata and construct workflows.
Does Block Chain Fit into ECM?
14 Feb 2018
One thing block chain is doing is inspiring innovation. The technology, along with new capabilities coming down the pipe, will do much to strengthen the ECM platform, ensuring its place in the enterprise armory for years to come.