The transformative role of AI in the next generation of records management

While there are many ways AI will disrupt and advance the records management process, these four key applications will make the biggest impact: automating document classification and tagging, records retention and data hygiene, leveraging natural language processing for record analysis and predictive analytics for records management.

KM and AI: Experts look at what lies ahead for 2024

AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more

Knowledge management experts provide KM predictions for 2023

Several KM leaders offer predictions for the space in 2023

Why reducing review time can revolutionize enterprise content search

Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails

Why SaaS visibility matters

With the increase of decentralized workplaces and remote and hybrid work models, SaaS has overtaken on-premises apps and become critical to any company's success

The future of work is here

Three ways the transition to hybrid and remote work has changed business for good

5 Knowledge graph insights from KMWorld Connect 2021

Knowledge graphs continue to make a splash in the KM space

Why there has never been a better time to go paperless

If there is any hesitation about going paperless, here are three of the top reasons to start making the transition today

Enhancing mobile engagement through the power of natural language processing

Advancements in technology have changed how customers engage with businesses, and it's becoming more evident that customers want to be met wherever they are, in their preferred channel

How to solve problems created by fragmented and distributed content

When companies continually expand the number of silos in their toolset, the preferred solution is not consolidation, but a better search tool that utilizes federated search technology

MDM and data governance: What comes first, the chicken or the egg?

In a very real sense, data governance is the "business function" of MDM, controlling how data is created, collected, and used

Four best practices for eliminating data chaos and information silos in 2021

It's imperative that organizations establish rules of engagement and best practices for the use of content and collaboration platforms in 2021

Knowledge management in 2021: KM enters a new stage

The knowledge graph stage emerged in full at KMWorld Connect 2020

How to hire your organization’s first knowledge manager

Common pitfalls to avoid and skills to look for when hiring your first KM manager

What on earth is a CDP?

A generic CDP solution, promising end-to-end capability is going to leave you dissatisfied in the end

The secret to successful e-discovery

A multidisciplinary advisory team helps ensure a higher success rate and fewer problems throughout the e-discovery process

Knowledge management and the impact of COVID-19

Executives at leading knowledge management software and services organizations are reflecting on the lasting impact we can expect

7 reasons to buy, not build, your document processing platform

Some organizations are still undecided about whether they should build or buy an off-the-shelf solution, so here are the seven key issues to consider

It is time for document intelligence

Organizations are communicating with employees and customers through digital means more and more every day.  Every company, government organization, and educational institution has a website in which they inform, interact, and provide e-commerce services with customers, constituents, and students. 

I’ll Be [Working From] Home for Christmas: Tackling Remote Workforce Challenges this Holiday Season

Document security and collaboration issues must be addressed up-front to ensure a smooth holiday season for the workforce and the business