Choosing the right CMS
The easiest way for marketers to create a unified communications strategy is by using a content management system
Vibrant network ecosystems are turning supply chains into competitive weapons
The old paradigm for supply chain networks has run its course, and the future is in multi-enterprise, or multi-party business networks
Observations on KMWorld 2019
At KMWorld 2019, three themes emerged with much greater emphasis than in previous years
3 Departments with Untapped Data Opportunities: CX, HR, and Sales
Three departments in particular—customer service, human resources, and sales—are sitting on a goldmine of data. Now, it's time to show those departments the potential they've yet to harness, and to do so, they need to ask some questions.
Three advances in AI and ML: From Awareness to Action and Decision
The possibilities of AI and ML are numerous—we are already witnessing some of its disruptive potential through personalized healthcare, weather predictions, inventory management, smart city design and more. There is one constant that will accelerate these advancements in AI further—the desire to create machines that are domain fungible with the ability to self-learn.
Cognitive Computing and Knowledge Management: Sparking Innovation
Video and transcript from from the keynote at KMWorld 2015. Susan E. Feldman (CEO, Synthexis Cognitive Computing Consortium), a long-time technology analyst, discusses a new innovative approach to knowledge management that addresses the complex problems enterprises face today.
Process Intelligence: The Next Leap Forward in Business Intelligence - and Intelligent Business
Everything accomplished in an organization requires a series of business activities which together comprise a process. Whether the organization is a hospital, bank, manufacturer, or any other type of business, its level of success is directly tied to how well it performs and manages its many business processes.
Best Practices in BI: 8 Questions CEOs Should Ask Before Investing in BI
No single organizational initiative which warrants preparation, planning and strategy more than its decision to invest in a Business Intelligence (BI) Program. Here are 8 questions CEOs should ask before investing in BI.