Using Tacit and Explicit Information for Productivity

One of the strongest driving forces for launching an initiative to capture tacit knowledge is to ensure that institutional knowledge is not lost as people retire or resign. Another is for succession planning and organizational growth. Lack of succession planning results in loss of knowledge. It undermines organizational stability and impedes innovation.

Overcoming data silos: A range of options

The options are many and varied when it comes to taming silos. The specific approach should depend on the use case, the organization's existing knowledge assets, and the strategic goals.

SearchBlox Executive Vision

As accuracy continues to increase, Generative AI represents more than a KM strategy, it is directly related to solving real business problems.

KMWorld 2016 recap-making connections, sparking innovation

KMWorld 2016 drew more than 1,200 people from 32 countries in addition to the United States.

Innovation: What are the real metrics?

"Many business models under which organizations operate do not truly accommodate the requirements for today's knowledge economy. They do not incorporate the learning cycle or the process of innovation, and without a valid model, metrics are difficult."

Press Ganey Forsta to acquire InMoment, expanding cross-industry expertise

Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers

The importance of story making combining humans and AI at KMWorld 2024

At KMWorld 2024, John Lewis, CKO, Explanation Age LLC, and, Art Murray, CEO, Applied Knowledge Sciences, Inc. and Director, Enterprise of the Future Program, International Institute for Knowledge and Innovation, presented their session, "Story Thinking: Combining Human & Artificial Intelligence."

KMWorld 2023’s second day keynotes strike the balance between human connection and AI

At KMWorld's keynote session, experts in their fields covered a myriad of KM topics pertinent to the dynamic nature of modern business. Each speaker emphasized an overarching purpose regarding knowledge at the proprietary level—that it should spark joy and productivity, bringing users extraordinary experiences and new, exciting opportunities.

Tools and best practices for modernizing search with AI

Joined by a variety of search experts, KMWorld recently held a webinar to surface the ways in which archaic search strategies can be catapulted into the future with an array of technologies, including AI

KMWorld 2023 sees a sea change

Most of the papers presented at the 2023 conference did not report on what had changed. Instead, they assumed and predicted that there would be substantial change.

The undiscovered country

Capturing and sharing what you already know is good; and with today's data and text analytics tools, it has become much easier than when we'd first begun this journey.

Bringing together innovation, learning and people

We've identified six stages that must be present if rapid innovation is to occur successfully on a sustained basis. We've named those stages ADIIEA, which stands for: automation, disruption, investigation, ideation, expectation and affirmation.

The curious case of a broken crumb trail

"When trying to decide "which," be sure to document "why."

The Future of the Future
Enough information already—
Bring on the Explanation Age