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KMWorld NewsLinks - November 26, 2013

Features

A guide to selecting enterprise mobile platforms

News

Clarabridge simplifies customer experience management

Introduces Clarabridge Version 6.1

Integrating data analysis with data discovery and design

Datawatch blends Monarch Professional with Panopticon Designer

Sitecore acquires CommerceServer.net

Adds integrated e-commerce capabilities to platform

KM In Practice

A measure of success: customer loyalty

Continually monitoring activity across multiple customer communication channels