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KMWorld NewsLinks - June 28, 2022


How Communities of Purpose Support Knowledge Sharing

Process Solutions' Elise Haladyna discussed how structured, organic, dynamic communities within organizations can support professional development, improve communications, and more in this clip from her presentation at KMWorld Connect 2021

Pega offers the Pega Process Extender for Salesforce Lightning on the Salesforce App Exchange

The component makes it easy to embed Pega into Salesforce environments to further automate customer service workflows

NICE Robotic Process Automation 7.7 provides a more frictionless user experience

In its newest RPA release, NICE addresses the ‘ease of use' mega trend with improved clarity and continuity for the business analyst, the operations team and the frontline agent

Drift Deal Room makes collaboration between buyers and sellers seamless

Built for the customer, Drift's digital sales room has the power to shorten sales cycles and reduce the number of sales touchpoints