March/April 2021 (100 Companies) [Volume 30, Issue 2]
View from the Top
Navigating Taxonomy Challenges
Why Contract Analytics is the Next Knowledge Frontier for Enterprises
Utilizing Unique Customer Solutions for Innovation
Modernizing Knowledge Management Transforms Customer Service
Entity-Event Knowledge Graph Solutions: Franz Inc.
Capture Insights from Employees and Customers To Optimize the Entire Experience
The Power of AI in Transforming Customer and Employee Satisfaction
Controlling Documents for Better Decisions and Improved Collaboration
Collaborate with Confidence
Empowering Distributed Teams for Business Growth
Exceeding Goals with Knowledge Transformation Strategies
Capturing the Strategic Value of Language
Empower with Knowledge Anywhere, Anytime and on any Interface
Mindbreeze: Finding Facts that Matter
Making Better Business Decisions with Machine Learning Algorithms
SDL, The Intelligent Content Platform
The Importance of a Secure Semantic Platform
KMWorld 100 Companies That Matter in Knowledge Management 2021
Flexibility, agility, and the ability to pivot have always been critical to successful companies, no more so than now. Forward-thinking businesses don't want to merely survive; they want to dominate their market sectors. But to thrive, all organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, see hidden connections, expand collaboration, enable AI and machine learning where it is feasible, and take advantage of automation to streamline processes.
Understanding What Matters With Text Analytics and NLP
There's no limit to the business value that can be derived from parsing, appropriately contextualizing, classifying, and extracting text with NLP.
Cognitive computing: Building blocks
Machine learning is a part of many AI applications. The learning process is iterative; first, part of a dataset is input and analyzed, and a model is developed based on patterns and correlations among the factors in the analyses.
The knowledge of bureaucrats comes from living at the nexus of strategy and implementation, the nexus of best practices and human values, the nexus of multiple departments with their independent goals, and at the nexus of wishes and reality. That makes their voices worth listening to.
The Future of the Future
We need to look at the major challenges we're facing as we enter the millennium's third decade from the perspective of the global economy as a wholly integrated system.
Reframing the KM discussion
The tech sector is growing fast, but without thorough business analysis, insight, proper planning, and a focus on challenging the better-quicker-cheaper approach and replacing it with a beneficial-adaptable-affordable commitment, there is a world of trouble ahead.