Kantata releases Agent Studio, AI agents that bring professional services expertise

Kantata, a leading provider of Professional Services Automation (PSA) solutions, is introducing Agent Studio, a fundamentally different approach to building custom AI agents that enables professional services firms to turn their expertise into agents.

A conversational environment within the Kantata Expertise Engine, Agent Studio allows services firms to turn their delivery standards into governed custom agents, giving every project, every team, and every client the insights and outcomes their most experienced practitioners would deliver, according to the company.

“I want our professional services team spending time with customers—not doing documentation, figuring out resourcing, and entering their billable time,” said Mark Johnston, chief customer officer, Basware. “With Kantata, we can create AI agents to do this work in the context of our business and processes and focus our people on delivering expertise that moves the needle for our customers in a scalable way.”

The problem is that every new agent means another silo and another development project to build and maintain it, Kantata said.

Kantata takes a different approach, providing a superagent that has context across the entire platform, including the data, the relationships between it, and how work gets done. With Agent Studio, firms can put that context to work without waiting for a vendor to build a new agent for every use case.

“When it comes to professional services, AI isn't the differentiator—expertise is. AI is just what lets firms unlock, scale, and defend it,” said Michael Speranza, chief executive officer, Kantata. “Any vendor can give a firm a tool to build AI agents. But if all you're doing is automating processes, you're just racing to the bottom and simply reducing costs, rather than developing differentiation. Agent Studio is designed to help firms compound their expertise in a simple, repeatable way, and use it to transform the way they operate.”

Agent Studio extends the value of Kantata’s Expertise Agent, the professional services industry’s first AI superagent, which the company launched in June, and it gives professional services firms a fundamentally different and hassle-free way to put their expertise to work, said the vendor.

With Agent Studio, a user simply describes the job they want an agent to handle in plain language. The Expertise Agent builds the agent through dialogue and refines it the same way.

Every build and edit is automatically validated to ensure its inputs and outputs are structured correctly before it is published. No forms, no logic trees, or code required. Once published, the agent can be triggered by a person or automatically by a workflow using a single command.

With Agent Studio, the people who define how a firm delivers work—practice leads, delivery directors, and project management office owners—can build agents around their own standards without needing a developer or AI specialist.

“An agent that improvises is a liability in a business where the same deliverable has to hold up in front of a client every time,” said Vikas Nehru, chief technology officer, Kantata. “By letting firms capture their standards once and execute them through a single governed agent, we make consistency a property of the platform rather than a matter of who happened to be staffed. That is a very different promise than adding another agent to the pile.”

Kantata Agent Studio is available and in use by customers now.

For more information about this news, visit www.kantata.com.