Whatfix empowers healthcare organizations with an AI-powered suite to simplify electronic health records
Whatfix, a global leader in digital adoption platforms (DAP), is releasing its Healthcare Industry Vertical—dedicated to transforming the clinician experience by leveraging AI to simplify complex Electronic Health Record (EHR) and clinical software systems.
Having served select healthcare organizations over the years, Whatfix has built deep expertise in navigating these complex workflows, according to the company. This launch represents a decision to “double down” on that knowledge to better serve the industry and drive greater adoption of EHRs, patient portals, and billing systems, ensuring clinicians spend less time navigating software complexities and more time delivering patient care.
“Whatfix believes technology in healthcare must serve people first, clinicians and patients alike,” said Khadim Batti, CEO and co-founder of Whatfix. “Our healthcare launch, expanding on our work in Life Sciences, reflects our commitment to improving care through digital adoption. We are not just entering a new market; we are building our success to solve the critical EHR usability crisis that is contributing to burnout across the care spectrum.”
The new Healthcare Vertical provides a comprehensive suite of solutions, including Digital Adoption Platform (DAP), Mirror for simulated and AI-Roleplay training, and Product Analytics, all powered by Screensense, Whatfix’s proprietary AI technology.
Screensense integrates throughout the clinician’s workflow to interpret application context and user intent, providing intelligent content creation, real-time guidance, and adaptive user support at the moment of need. This powerful combination allows healthcare institutions to overcome fragmented workflows, enhance patient safety, and minimize human error, the company said.
Additionally, Whatfix is making a significant investment in a specialized, full-lifecycle team of healthcare experts, including customer support specialists, implementation consultants, and product developers, dedicated to supporting this vertical and specializing in its unique regulatory and workflow challenges.
For more information about this news, visit https://whatfix.com.