M-Files boosts partner program to spur joint growth and customer success

M-Files, a leader in context-first document management, is launching several enhancements to its global partner program designed to accelerate partner growth, elevate customer support, and deepen collaboration with M-Files Field Sales organization.

According to M-Files, these updates equip solution providers with the most innovative, context-rich document management capabilities that deliver greater value and drive stronger customer outcomes.

The refreshed program reinforces M-Files' commitment to partners' success, with a modernized framework focused on performance, collaboration, and mutual value creation.

New features in the M-Files Partner Program include:

• Greater revenue potential: Access new incentives, tiered benefits, and co-marketing opportunities to help partners maximize profitability and accelerate deal velocity.
• Exclusive enablement resources: Receive advanced training, certifications, and dedicated support to strengthen partner experience and ensure customer success.
• Stronger collaboration: Benefit from deeper alignment with M-Files Field Sales teams through joint business planning, expanded engagement models, and coordinated go-to-market initiatives.
• Premier innovation access: Gain early access to new product features and solutions that help organizations reduce operational friction, streamline compliance, and stay ahead of the competition.

The evolved partner program is guided by Mike O'Neill, global vice president of channel and alliances, who joined M-Files in October 2025 to lead the next phase of global partner growth.

“Mike joined M-Files at a pivotal moment for our partner ecosystem,” said Matt Marriott, chief revenue officer, M-Files. “As demand for context-enriched document management systems accelerates, partners are central to how we scale. Mike's deep channel expertise and proven success building high-performing partner models ensures we are laying a strong foundation for long-term, partner-first growth. He is already shaping the next evolution of our program—strengthening enablement, amplifying revenue opportunities, and ensuring our partners have the strategic support they need to thrive.”

“Our partners are a critical component of the M-Files business," said O'Neill. "We are investing across the board to provide unmatched resources, incentives, and support—empowering our partners to deliver transformative, context-first solutions that give organizations a true performance advantage."

For more information about this news, visit www.m-files.com.