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 KMWorld 2022 - November 7-10, Register Now

monday.com debuts monday sales CRM as accessible and personalized customer relations platform

Work operating system (Work OS) monday.com has released a new product solution, monday sales CRM, to assist organizations’ customer management on a singular platform. monday sales CRM is designed to aid business sub-groups like sales and marketing teams manage customer processes all in one system, allowing for better data and time management.

 According to the vendor, monday.com’s Work OS is a flexible low-code/no-code framework that promotes accessibility and full customization among its users. Through unifying several different types of customer relations processes in the monday sales CRM, businesses will have access to apps and services that immediately connect teams with finance, legal, account management, and customer service functions for cohesive and streamlined organizations. Among these service functions are features like automated tasks, customizable systems, email sync and tracking, team quote management, post-sale activity management, expedited hiring processes, and simple resource allocation for sales teams.

monday.com markets their product as seamless and comprehensive, describing its automation abilities as efficient, effective, and cost-conserving. monday sales CRM automatically creates new client onboarding accounts upon won deals, providing a smooth and quick transition between potential customers and accepted clients. The product’s automation capabilities mean no dedicated administrator is required, according to the vendor. Data sync provided by monday sales CRM through automation grants organizations access to interdepartmental data at any time, increasing efficiency. 

 “As organizations' digitization continues to evolve rapidly, the need for a unified cross-department customer view becomes more pressing. We’re building a CRM that is fast, flexible and breaks down departmental silos to connect teams across entire organizations, which increases efficiency and results,” said Ron Kimhi, monday sales CRM product lead at monday.com. “Our new approach to CRM is unified but also very easy to use, ensuring a seamless journey from prospect to customer and beyond, optimizing daily teamwork, team satisfaction, and success.”

 For more information, please visit: https://www.monday.com/crm.

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