Organizational Culture, KM, and Innovation

Video produced by Steve Nathans-Kelly

Kim Glover, director, innovative learning and knowledge management, TechnipFMC identified the common cultural elements required by organization-level innovation and KM during her presentation at KMWorld Connect 2020.

"Agility and a collaborative environment that fosters innovation provides the flexibility for employees to test and modify ideas," she said. She recommended companies form communities of practice, or innovation hubs, to discuss ideas and implementations that are fit for the business. 

"They both share ideas, troubleshoot, to improve existing products, to work together. And, and they're really, creativity is encouraged and collaboration is the norm. And the rule. Now, when people from different disciplines work together, it's more efficient because each of them brings their own different knowledge, their perspective, and their capabilities to the table," Glover said.

A diversity of thoughts and backgrounds also provide access to experience that we wouldn't ordinarily have, she explained. 

"We can give employees a cultural element of a safe to fail environment, to innovate, to ideate and empower the organization, give everyone the same safe potential to create. And then finally they're accessible and reciprocal to innovation," she said.