KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

Chorus.ai offers permissions for revenue team sharing and collaboration

Chorus.ai, provider of a conversation intelligence platform for high-growth sales teams, has announced Roles & Permissions, enterprise-grade control and access to specific features and data based on roles and teams. 

According to Chorus.ai, IT administrators and sales operations are being tasked with managing a company’s most important asset: customer data. With Chorus Roles & Permissions, users can set their revenue teams up for success while maintaining the necessary internal IT regulations. 

Roles & Permissions enables data access settings to specify the records that users in certain teams or territories can view and edit. Customizable role-based settings can also control the Chorus experience for end-users, such as who can fill out scorecards or share recordings externally. 

With flexible data access, a solutions engineering team can collaborate with the relevant account executives (AEs) it supports even the team is in a different branch of the organization chart. Similarly, handoffs from sales development representatives to AEs to customer success teams can be easily supported by setting up data access through this flexible framework while maintaining data security.

“Conversation Intelligence is a must-have solution for front-line managers to get visibility into their teams’ deals and what reps and deals require their attention, and to coach and onboard new hires,” said Roy Raanani, CEO and co-founder of Chorus.ai. “With more and more enterprises adopting our Conversation Intelligence solution, we were asked to build functionality to meet their robust data access, security and compliance standards."

For more information, go to www.chorus.ai.

KMWorld Covers
for qualified subscribers
Subscribe Now Current Issue Past Issues