Microsoft launches knowledge management service "Project Cortex"

Microsoft has introduced Project Cortex, the first new service in Microsoft 365 since the launch of Microsoft Teams. According to Seth Patton, who announced the service in a Microsoft 365 blog post, Project Cortex uses advanced AI to deliver insights and expertise in the apps you use every day, to harness collective knowledge and to empower people and teams to learn, upskill, and innovate faster.

Project Cortex reasons over content across teams and systems, recognizing content types, extracting important information, and automatically organizing content into shared topics like projects, products, processes and customers. Cortex then creates a knowledge network based on relationships among topics, content, and people.

New topic pages and knowledge centers—created and updated by AI—enable experts to curate and share knowledge with wiki-like simplicity. And topic cards deliver knowledge just-in-time to people in Outlook, Microsoft Teams, and Office.

According to Patton, Project Cortex builds on intelligence from the Microsoft Graph, a variety of Microsoft AI technologies, and the content services of SharePoint, which recently surpassed 100 million monthly active commercial users as part of Microsoft 365. Cortex also lets users connect to external systems and repositories; use advanced AI to automate content capture, categorization, and management; and protect information with intelligent security and compliance.

Project Cortex supports customers by using AI to:

  • Organize knowledge across teams and systems
  • Empower people with knowledge and expertise “just-in-time,” in the apps people use every day
  • Intelligently manage and protect content with built-in security and workflow

Microsoft has opened a limited number of seats for the Project Cortex private preview. The application to participate in the preview and learn more are in the Project Cortex Resource Center.

For more information, go to this Microsoft 365 blog post by Seth Patton.

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