Kofax Robotic Process Automation Software Creates Smarter Robots

Kofax, a supplier of software to automate and digitally transform information-intensive processes, has added artificial intelligence (AI), machine learning (ML), and other capabilities in its Kapow 10.3 Robotic Process Automation (RPA) software.

According to Kofax, Kapow automates a wide range of human and information intensive processes across front and back office operations. It allows users to develop and deploy smart robots that mimic human actions while driving continuous improvement using AI and ML. Kapow robots interact seamlessly across desktop software, traditional enterprise and browser based systems and websites, aggregating data, transforming it into actionable information, triggering responses, and communicating with other applications.

Kapow 10.3 leverages AI and ML to automate human and information-intensive processes using capture and RPA technologies, and to build smarter robots in support of an organization’s objectives.

It also adds capabilities to accelerate robot development and deployment, including intelligent screen automation to support Citrix-based applications and other similarly remote desktop environments; an enhanced and embedded browser engine for building robots that access browser based systems and websites; and expanded support for attended robots designed for user monitoring and interaction:

Attended robots can be triggered by the user, desktop commands, or other events, and are ideal for automating service desk, help desk and other call center activities.

Kofax offers Kapow as both a standalone RPA software product and as part of a complete digital transformation platform named Kofax TotalAgility that encompasses multichannel capture, process automation, customer communications management, electronic signature, mobile and analytics capabilities.

For more information, visit kofax.com.