Dizzion Joins inContact inCloud Ecosystem
Dizzion, a provider of end user computing solutions and virtual desktops, has joined the inContact inCloud Ecosystem (iCE). The inCloud Ecosystem enables development of inContact integrations and will give inContact customers access to Dizzion’s end user computing solutions, including virtual desktops, secure endpoints, application delivery, and compliance.
Dizzion’s virtual desktop solutions are used by contact centers and service providers to respond to seasonal demand, enable work at home employees, meet compliance requirements, and strengthen overall data security. Combined with inContact’s solutions, they can support a cloud first strategy that enables greater business agility, scalability, and faster speed to revenue.
Dizzion’s cloud-based end user computing solutions are a strong complement to inContact’s service suite and will allow clients to take advantage of the cloud for better efficiency, security, flexibility and productivity, said Steve Prather, CEO of Dizzion, noting that inContact’s cloud contact center software and cloud-based workforce optimization solutions are well known and respected in the contact center and BPO industries.
inContact’s suite of solutions can be implemented on Dizzion’s virtual desktops, allowing for a more flexible and secure work environment that is ideal for contact centers, particularly those utilizing work at home agents. Combined, the companies say, Dizzion and inContact allow contact center agents to access the applications they need from anywhere, on any device without sacrificing quality or speed.
Dizzion’s virtual desktop solutions are used by contact centers and service providers to respond to seasonal demand, enable work at home employees, meet compliance requirements, and strengthen overall data security. Combined with inContact’s solutions, they can support a cloud first strategy that enables greater business agility, scalability, and faster speed to revenue.
For more information, visit www.dizzion.com and www.incontact.com.