Coveo Improves Digital Customer Experience with Intelligent Site Search
Coveo, a provider of intelligent search technology, has unveiled a new Sitecore native search app, Coveo for Sitecore Pro Cloud Edition, and a new version of its native, on-premise Sitecore integration, Coveo for Sitecore v4.0. Both new editions are aimed at helping Sitecore customers and system integrators deliver more relevant, contextual digital customer experiences.
Coveo for Sitecore Pro Cloud Edition includes the advanced, analytics-based machine learning capabilities of Coveo Reveal, a self-learning search service to ensure contextual relevance for every site visitor. Coveo Reveal automatically learns from user behavior, tunes relevance, suggests intelligent queries and auto-completes search terms. The Pro Cloud Edition also includes Coveo Usage Analytics, automatically configured to provide insights on what site visitors really want and what engages them most.
Coveo for Sitecore v4.0 is a new version of the Coveo for Sitecore native search integration for on-premise deployments, with new and enhanced features that make intelligent search interfaces highly flexible and easy to configure, and helps Sitecore customers and system integrators to deliver search and discovery experiences that are personalized to visitors’ unique contexts.
According to Coveo, the goal with the new offerings is to provide web visitors with the right content at the right time regardless of device through contextually relevant content, messaging, and product offers that are automatically crafted based upon each visitor’s unique activity and profile. By unifying content from all microsites, web properties and online communities, the company says it helps increase content ROI and digital customer engagement.
Coveo is now offering its system integrator partners the ability to test and use the technology on their own websites, along with free trials for their projects.
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