ABBYY Intelligent Capture Speeds Digital Transformation of Business Operations

ABBYY, which provides content capture and language-based technologies that integrate across the information lifecycle, has released of a new version of ABBYY FlexiCapture. The enterprise capture platform enables organizations to automatically classify, extract, validate and direct business-critical data from written customer communications and operational processes – such as customer claims, applications and transactions. Utilizing automated machine learning techniques, the platform simplifies the complexity associated with data capture and processing.

With the majority of business information locked away as unstructured document content from diverse sources, the enhanced FlexiCapture platform provides capabilities to provide actionable business data from a range of corporate documents, according to Vlad Kuzmin, vice president, Global Data Capture business,at ABBYY. The goal, Kuzmin said, is to help organizations with the digital transformation of their business operations so they are more efficient, agile, customer-centric and competitive.

The new FlexiCapture generation can be deployed as a core enterprise platform with customers building and running multiple business processes while covering multiple input channels, from emails, paper, fax, e-documents and mobile.

Newly implemented machine learning techniques work in a two-pronged fashion  – enabling the rapid set-up of data analysis models via the platform studio and enabling a continuous improvement mechanism in the live business process and application environment.

Key new features and capabilities include multichannel input support, enabling documents to be processed consistently in one single flow, including documents received via email, FTP, "hot folders" or mobile devices regardless of source and format; and advanced classification technology that uses multiple classifiers, including semantic-based classification, and an intelligent voting mechanism to choose the best possible result, thereby enhancing accuracy. The automatic learning process, via neural networks, also simplifies set-up, eliminating the need for complex and time-consuming rules.

FlexiCapture 12 comes embedded with supervised and reinforcement learning techniques that enable it to automatically learn, adapt and continuously improve its data extraction algorithms, even in the live process environment through intuitive “point-and-learn” user guidance.  In addition, the native multi-tenanted architecture is capable of providing public and private cloud-based deployments, reducing time to market and shifting the focus away from capital expenditure toward an operational expenditure-orientated approach.

For complete product details, visit www.abbyy.com/company.