Telecom > KM In Practice

Vaimo secures ecommerce services with Sumo Logic

The implementation has made it easier for the company to adhere to security and compliance regulations

Gleeds improves business relationships with Introhive

Partnership signals Introhive's growing footprint within architecture, engineering, and construction (AEC) industries

Clearsense uses Io-Tahoe to accelerate smart data discovery for healthcare organizations

By taking advantage of Io-Tahoe's AI capabilities, Clearsense is able to automate its processes, reducing the resources normally required to complete the task manually

CDW improves CXM with Adobe Experience Cloud

With the tools in place to rapidly deliver valuable content to customers, CDW is now looking toward greater personalization as part of its CXM strategy

ENGIE Ineo implements Stibo Systems MDM solution

By converging MDM, BIM, and machine learning, ENGIE Ineo is forming a modern information management infrastructure

Oil company integrates service and information management

Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management

MIT Press rolls out new version of online cognitive science resource

Quicker access for researchers and improved citations for authors

Blue Coat enriches support portal and search infrastructure

Taps Search Technologies and the Google Search Appliance

Intelligent BPM improves process flow and saves time

Separate workflows designed for specific business processes

AOL to manage e-discovery with a single system

Initiative to automate its processes

Queens Library benefits from ERM system

Enterprise request management

Kenshoo manages marketing and sales assets more efficiently

Advanced search, tagging, filtering, rating and reporting capabilities

A measure of success: customer loyalty

Continually monitoring activity across multiple customer communication channels

EXFO leverages knowledge in real time

Access to contextual knowledge from across the Salesforce platform

Migrating and managing SharePoint content

SherWeb selects the MetaVis Architect Suite because of its functionality and because it did not require installation or deployment of any server side controls

Swedish telecom keeps up with rapid growth through BPMS

Milberg extends e-discovery capabilities

Milberg, a law firm with offices in New York, Los Angeles, Detroit and Tampa, has chosen a Web-based workflow and notification system to manage its legal hold and risk assessment processes in future cases

Enhancing self-service and KM

Virtual global sales event nets savings

BPM supports sales for Finnish department