Government > KM In Practice

U.S. DOJ taps Thomson Reuters

U.S. Attorneys and other legal professionals across the DOJ will have access to legal products and services

SEC selects Casepoint for its cloud-based e-discovery pilot

Cloud-based electronic discovery system will help drive greater efficiency

Vaimo secures ecommerce services with Sumo Logic

The implementation has made it easier for the company to adhere to security and compliance regulations

City of Barrie automates customer service operations and expands digital services

Verint helps city improve self-service and contact center automation to engage citizens, reduce costs, and offer more interaction opportunities across channels

Gleeds improves business relationships with Introhive

Partnership signals Introhive's growing footprint within architecture, engineering, and construction (AEC) industries

Clearsense uses Io-Tahoe to accelerate smart data discovery for healthcare organizations

By taking advantage of Io-Tahoe's AI capabilities, Clearsense is able to automate its processes, reducing the resources normally required to complete the task manually

CDW improves CXM with Adobe Experience Cloud

With the tools in place to rapidly deliver valuable content to customers, CDW is now looking toward greater personalization as part of its CXM strategy

The Centers for Medicare & Medicaid Services (CMS) inks agreement with MarkLogic

MarkLogic provides CMS with a flexible and cost-effective migration to AWS, and supports "cloud-first" strategy 

The City of Fort Worth achieves business transformation with BP Logix

Fort Worth is the 15th-largest city in the U.S. and the fifth-largest city in the state of Texas 

Oil company integrates service and information management

Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management

Improving the medical review process through collaboration and AI

Linguamatics I2E will provide artificial intelligence (AI) to extract information from both free text and codified data in an electronic medical record; to compare extracted data with guidelines; and to return evidence, recommendations and an audit trail to automate or semi-automate approval of claims.

ECM helps school district to onboard employees and pay staff even during a hurricane

The district now has transitioned to Laserfiche Forms and Workflow to increase efficiency and eliminate paper. For new employees, the time to fill out paperwork has decreased 83 percent. For school district staff, the new automated onboarding process is 93 percent paperless and four times faster than the manual process.

Leveraging collaboration and AI to advance groundbreaking research

The drug discovery and development process is time-consuming, expensive and complex, requiring many partners with specialized expertise to advance a potential drug candidate into the clinic. Cutting-edge technologies like artificial intelligence offer a way to help process data faster and more accurately.

Health information exchange streamlines patient matching process

According to Verato, the effectiveness of its Referential Matching approach was shown during a pilot in which it discovered and resolved duplicates in CORHIO's enterprise master patient index. Its cloud-based platform links and matches identities across disparate databases or organizations.

National Alliance on Mental Illness streamlines budget process

The new technology allowed NAMI to streamline the process and reduce errors, with greater collaboration and the ability to drill down into the data—all without leaving the familiar Excel environment, Vena Solutions reports.

Finland advances toward personalized medicine

The company plans to integrate its technology into healthcare systems and provide tools for patients to follow up on their own health.

Integrating risk management with portfolio management

AIMCo will have access to solutions for risk management, portfolio analytics and investment research, as well as client service.

Fort Worth focuses on process improvement

Using NLP to fill health information gaps

The AWWA enhances its internal search experience

The new search portal allows AWWA staff to locate items in their collection by publisher, author, subject (thesaurus) term, ISSN or any of several other search options.