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Financial Services > KM In Practice

FDA opts for Cambridge Semantics

FDA's intelligent data lake, when complete, will provide a platform for integrating data for analytics and insights

ASG Technologies powers data governance for financial services company

Kotak Mahindra Bank can discover, govern, and derive the value from information while remaining compliant with ever-changing regulatory environments

Joint solution supports SBA Paycheck Protection Program processing

A solution from Blue Prism, Lateetud, and ABBYY leverages digital workers to automate processing of loan applications

ACCA chooses Confirmit as partner for global customer insights

The Association of Chartered Certified Accountants will focus on CX to boost membership 

Deutsche Bank selects NetDocuments

Native cloud platform vital to bank's global digital strategy

Active Navigation helps strengthen Equifax’s cybersecurity footprint

Investments in new technologies help Equifax protect sensitive data 

Zebra Technologies chooses LevaData to manage materials sourcing

LevaData can bring Zebra Technologies growth through digitization and AI enablement

Alliance Bank improves CX with Ephesoft’s intelligent capture solution

Financial services organizations typically have high-volume, high-value documents, which can be manually intensive if processes are not automated

RCBC Bankard improves fraud detection with voice biometrics

Faster authentication can reduce contact center costs, help eliminate the need for security questions, and contribute to an enhanced customer experience

Vaimo secures ecommerce services with Sumo Logic

The implementation has made it easier for the company to adhere to security and compliance regulations

Gleeds improves business relationships with Introhive

Partnership signals Introhive's growing footprint within architecture, engineering, and construction (AEC) industries

Clearsense uses Io-Tahoe to accelerate smart data discovery for healthcare organizations

By taking advantage of Io-Tahoe's AI capabilities, Clearsense is able to automate its processes, reducing the resources normally required to complete the task manually

VyStar Credit Union improves security and customer experience

Verint helps financial services company enhance data security, protect member identity, and drive operational efficiencies

CDW improves CXM with Adobe Experience Cloud

With the tools in place to rapidly deliver valuable content to customers, CDW is now looking toward greater personalization as part of its CXM strategy

Regions Bank selects IBM's AI to support next-gen CX

Watson has helped the bank to answer more than 1.5 million customer calls and 1.4 million banker questions

Gourmet grocer eliminates manual AP data entry using DocuWare

With DocuWare now in place, invoices are electronically routed from all 12 locations

Bank streamlines discovery of sensitive information with Netwrix Auditor

First National Bank Minnesota enables discovery and classification of sensitive data and improves its security posture

Russian bank selects Lighthouse for knowledge management system implementation

Now a bank employee needs less than 3 seconds to find the necessary information

H&R Block chooses eGain for AI-powered customer engagement

Tax preparation expert is using eGain Virtual Assistant for on-demand help

Oil company integrates service and information management

Apex Oil Company combines enterprise service management solution Cherwell with M-Files for enhanced document management