2025 KMWorld Readers’ Choice Awards: Submit your nominations now!

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—the 2025 KMWorld Readers' Choice Awards nominations process is open through July 16th.

AI Trailblazer: Bloomfire - Transforming Knowledge Management into Enterprise Intelligence

At the core of Bloomfire's platform are five capabilities of Enterprise Intelligence: connecting siloed information across systems, resolving content duplication and gaps through a self-healing knowledge base, unlocking tacit expertise from employees, injecting insights directly into workflows, and proactively surfacing what teams need before they ask. Together, these capabilities turn knowledge from a passive archive into an active, strategic asset.

AI Trailblazer: Earley Information Science creating adaptable, AI-ready solutions that evolve alongside organizational needs

Successful AI initiatives begin with well-managed information. Whether designing taxonomies and ontologies, optimizing product information management, or enhancing enterprise search and personalization, we build intelligent frameworks that enable advanced analytics, machine learning, and generative AI applications.

AI Trailblazer: Enterprise Knowledge, LLC. - Bridging Knowledge Management, Data, and Artificial Intelligence

Our foundational success stems from bridging knowledge, information, and data management, enabling us to deliver highly functional and reliable semantic layer and AI initiatives for our clients.

AI Trailblazer: Evalueserve Powers Tech-Enhanced Managed Services with GenAI and Domain Expertise

What sets Evalueserve apart is its conviction that AI alone isn't enough. True transformation happens when AI is contextualized by industry knowledge and operationalized through managed services. Co-created with clients, Evalueserve's AI-enhanced workflows automate tasks, surface deeper insights, and amplify decision-making.

AI Trailblazer: M-Files - Transforming how organizations handle information

M-Files empowers organizations to unlock the full potential of AI with the essential foundations already built in: structured data, secure access, and intelligent automation.

AI Trailblazer: Openstream - Multiple AI tools and techniques to deliver bespoke solutions

Experiences built with Eva are grounded with a deep understanding of knowledge automatically extracted from enterprise data and the ability to assimilate, interpret, and activate that knowledge within any AI conversation or collaboration. This knowledge foundation enables Eva's neuro-symbolic AI engine to conduct human-like conversations without backend complexity or hallucinations, combining speech, gesture, vision, and touch inputs with text.

AI 100 Trailblazer: Progress Software Empowers Businesses with Responsible AI Solutions

Through its comprehensive AI approach, combining Retrieval-Augmented Generation (RAG) with semantic search and knowledge graphs, Progress helps deliver significant reductions in hallucinations from the GenAI responses with source attributions that engender trust. Their solutions help businesses apply domain knowledge to AI systems, effectively amplifying human intelligence at machine scale.

AI Trailblazer: Upland RightAnswers - Knowledge with Trust, AI with Purpose

RightAnswers is more than a platform. Our team has over 25 years of experience across contact centers, knowledge management, and IT support. RightAnswers includes KCS-certified enablement and a dedicated customer success team to guide your knowledge strategy every step of the way.

Proving the Value of Knowledge Management

Today, the qualitative aspects of KM are beginning to translate into quantitative terms. The crux of this metamorphosis lies in the rapid advancements in the technology ecosystem surrounding KM.

2025 The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management

As AI adapts and learns, its value to KM becomes more apparent. AI offers remarkable capabilities to avoid data silos, improve search relevance, handle multimodal information sources, and uncover knowledge hidden in large, complex data stores.

Using Tacit and Explicit Information for Productivity

One of the strongest driving forces for launching an initiative to capture tacit knowledge is to ensure that institutional knowledge is not lost as people retire or resign. Another is for succession planning and organizational growth. Lack of succession planning results in loss of knowledge. It undermines organizational stability and impedes innovation.

Putting the ‘human’ in ‘human-in-the-loop’ at KM & AI Summit 2025

Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit—'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"—exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.

KMWorld 100 Companies That Matter in Knowledge Management 2025

The importance of innovation and creativity in KM cannot be overstated. In many respects, AI and other emerging technologies have cemented the importance of KM within organizations, making KM a "must have" rather than a "nice-to-have" vehicle for knowledge sharing and organizational success. Companies on this list are wonderful examples of how they help organizations unlock the power of knowledge. They stand out in the KM field, and we applaud their accomplishments.

Leading Services to Bridge the Gap Between Your Knowledge, Information, Content, and Data—Delivering Knowledge Intelligence - Enterprise Knowledge

Whether you're starting with strategy development or ready to implement AI solutions, our expertise spans from tacit knowledge capture to the design and development of enterprise-level AI, ensuring your organization achieves its KI goals.

Enhancing Organizational Experiences: The Power of Knowledge Management Systems and LLMs - KMS Lighthouse

Looking forward to 2025 and beyond, the synergy between KMS and LLMs will drive significant advancements in organizational experiences. By leveraging the strengths of both technologies, organizations can expect enhanced efficiency, better decision-making, and more innovative solutions to complex problems.

Bridging the Workplace Information Divide - MangoApps

Employees waste valuable time searching for documents and navigating disjointed systems, leading to frustration and inefficiency. MangoApps provides a single source of truth, powered by AI, to ensure every worker can instantly access what they need, regardless of role or location.

The ability to transform complex data into actionable intelligence - Mindbreeze

By breaking down traditional information silos and offering a unified, intuitive platform where employees can access, share, and leverage critical knowledge effortlessly, we empower users with insights tailored to their specific roles and tasks. This ensures that the right information reaches the right people at the right time.

In KM, Content is King - Northern Light

Make sure your knowledge management system fulfills all these requirements for effective content processing so that users (and your organization) reap maximum benefits from your KM investment.

Is Your Enterprise Content Strategy Taking Advantage of the AI Opportunity? - Quark

Infusing AI into the enterprise content ecosystem gives your organization the power to search, find, discover, reuse, repurpose and rebirth content—including unstructured content—in ways like never or simpler before. It automates content processes that drive productivity, safeguard content compliance and accelerate results with impactful content that engages your audience.