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Enterprise Search > Features
Having a comprehensive, highly secure enterprise search capability—one that fills the gap between specialized search systems and Web-focused search tools—can be a key business asset, and is essential to effective knowledge management for corporations and government entities. When enterprise search has a strong emphasis on knowledge management, intellectual property, e-discovery and compliance, it becomes the foundation for comprehensive risk management.

KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

2024 KMWorld Readers’ Choice Awards: Submit your nominations now!

It's time again to choose the best of the best for the KMWorld Readers' Choice Awards—the 2024 KMWorld Readers' Choice Awards nominations process is now open! This contest is unique because the winning products and services are selected by you, KMWorld's readers.

How (and when) to update your KM strategy

Ensuring that KM endeavors support different access points, systems, and user preferences is a prime consideration for updating KM strategies. Vendors may also supply newfound capabilities (which an organization previously hadn't had access to) that warrant updating a KM strategy to avail organizations of new possibilities.

Cloud technology: A synergistic environment for KM and generative AI

Cloud technology may have become a commodity to some extent, but it is not a simple commodity. The technology that allows cloud computing to be dynamic and agile is composed of many interrelated components, which means that when one thing goes wrong, the problem can cascade.

Personalization to support customer engagement and boost revenue

Over time, consumers have become accustomed to personalized results when they search for products and services. They are demanding that the brands they deal with have a deep understanding of their individual needs.

Using Generative AI for real-world KM solutions

The overarching utility derived from GenAI capabilities relies on organizations' proficiency to reduce redundancy to minimize inaccuracies, monitor outputs, and trace responses to the underlying data sources from which their responses are produced.

Master These Five KM Practices for Success

Knowledge management is a journey— not a project or a technology—and people are at the heart of it. Whether an organization is starting a new KM program or continuing to evolve and expand an existing program, it is critical to have a documented strategy and focus on all the essentials.

KMWorld 100 Companies That Matter in Knowledge Management 2024

We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency and effectiveness through KM to organizations of all types.

KMWorld 2023 Video - Why Noom Chose Glean for Enterprise KM

In this clip from KMWorld 2023, Paschal and Glean Head of Customer Success Rebecca Scales discuss Noom's decision-making matrix and how Glean matched up feature-by-feature, with Noom's needs and priorities.

Promises and Perils of AI for Enterprise Knowledge Management

This survey reveals both excitement and trepidation around enterprise AI adoption for knowledge management. Long-standing problems around information access, data quality, and speedy acquisition of needed information are the puzzle pieces that AI has the potential to solve.

Overcoming data silos: A range of options

The options are many and varied when it comes to taming silos. The specific approach should depend on the use case, the organization's existing knowledge assets, and the strategic goals.

Modern KM tools and techniques for collaboration

Modern collaboration means and mechanisms ultimately make it easier, less risky, and more productive for organizations to work together within business units, between them, and between organizations. Constructs such as data mesh architecture, data fabric architecture, data access governance platforms, data catalogs, and process automation solutions are based on sharing information between parties—and make doing so tenable.

KMWorld Readers' Choice Award Winners 2023

It borders on the incredible the speed at which KM tools, products, and services have evolved recently, creating challenges for those charged with identifying the best ones for their KM projects. We hope that our Readers' Choice winners' list will be a resource for you to choose wisely.

2023 Readers' Choice Award- Best Knowledge Graphs: Franz Inc. AllegroGraph - LLMs and Knowledge Graphs for AI in the Enterprise

Franz Inc. not only offers cutting-edge technology but also provides a suite of services for building industrial-strength Knowledge Graphs. By combining the semantic richness of AllegroGraph with the natural language processing capabilities of LLMs, organizations can unlock the full potential of their data, ensuring that AI-driven insights are grounded in facts.

2023 Readers' Choice Award- Best Enterprise Search: Lucidworks - Lucidworks makes search a superpower.

There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. Fusion provides the data enrichment, facet controls, security trimming, recommendations, and merchandising intelligence needed to deliver transformational AI capabilities.

The future of knowledge management: Talking to documents with generative AI

The fundamental pillars of KM—taxonomies, domain-specific data models, knowledge extraction, search, and text analytics—are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.

KM leverages data mesh

An underlying premise of data mesh is that business units should be able to control their own data and interact with one another by sharing data.

Data governance solves multiple KM challenges

Organizations are recognizing that effective data governance is ultimately more of a benefit than a burden. It increases efficiency by delivering trusted data, improves business processes, decreases data downtime, and reduces compliance risk. It also promotes data literacy throughout the enterprise.

eGain - Eliminating content, knowhow, and analytics silos, creating one trusted source for AI-infused knowledge

An end-to-end solution that unifies and orchestrates all the building blocks needed for modern, KM, infused with conversational and generative AI, the Hub eliminates content, knowhow, and analytics silos, creating one trusted source for knowledge.

Lucidworks Integrates Generative AI with Fusion to Make Search a Superpower

Lucidworks can now seamlessly integrate with any large language model (LLM) and provide the necessary guardrails to validate Generative AI responses, ground them in truth, and minimize errors such as hallucinations.

Create Superior Digital Client Experiences with M-Files Hubshare

By enabling better visibility and information control across systems, repositories and stakeholders, M-Files provides organizations with a competitive advantage as they deliver higher-quality work with lower risk.