KMWorld 2023 Video - Chat AI and Metadata

Can metadata generate its own data?

KMWorld 2023 Video - How to Guard Against AI Bias

AI reflects the conscious and unconscious biases of the knowledge that's fed into it and the learning model at its core. So how do we arrive at a better understanding of our AI systems' biases-knowing that we may share them and have contributed to them-and take measures to curb and counteract them?

KMWorld 100 Companies That Matter in Knowledge Management 2024

We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency and effectiveness through KM to organizations of all types.

Personalization to support customer engagement and boost revenue

Over time, consumers have become accustomed to personalized results when they search for products and services. They are demanding that the brands they deal with have a deep understanding of their individual needs.

Using Generative AI for real-world KM solutions

The overarching utility derived from GenAI capabilities relies on organizations' proficiency to reduce redundancy to minimize inaccuracies, monitor outputs, and trace responses to the underlying data sources from which their responses are produced.

Promises and Perils of AI for Enterprise Knowledge Management

This survey reveals both excitement and trepidation around enterprise AI adoption for knowledge management. Long-standing problems around information access, data quality, and speedy acquisition of needed information are the puzzle pieces that AI has the potential to solve.

KMWorld 2023 Video - What Generative AI and LLMs Can Do and Can’t Do

With all the buzz-good and bad-about Generative AI and large-language models (LLMs), and their feared usurpation of tasks typically done by wage-earning humans, what are their real, practical capabilities?

Overcoming data silos: A range of options

The options are many and varied when it comes to taming silos. The specific approach should depend on the use case, the organization's existing knowledge assets, and the strategic goals.

The future of KM is not simply AI

Until KM systems can achieve trust in AI, a totally AI-centric workplace will be a fantasy. The future of KM will be based on collaborative work habits, fueled by technology that encourages knowledge sharing, enhances productivity, supports employees to have a healthy work life, and accepts that not every aspect of knowledge management is technology-reliant.

KMWorld 2023 Video - AI and the Future of Work

Dion Hinchcliffe, VP & Principal Analyst, Constellation Research, explores AI's impact on the future of work in this clip from his opening keynote at KMWorld 2023.

KMWorld Readers' Choice Award Winners 2023

It borders on the incredible the speed at which KM tools, products, and services have evolved recently, creating challenges for those charged with identifying the best ones for their KM projects. We hope that our Readers' Choice winners' list will be a resource for you to choose wisely.

2023 Readers' Choice Award- Best Knowledge Graphs: Franz Inc. AllegroGraph - LLMs and Knowledge Graphs for AI in the Enterprise

Franz Inc. not only offers cutting-edge technology but also provides a suite of services for building industrial-strength Knowledge Graphs. By combining the semantic richness of AllegroGraph with the natural language processing capabilities of LLMs, organizations can unlock the full potential of their data, ensuring that AI-driven insights are grounded in facts.

The future of knowledge management: Talking to documents with generative AI

The fundamental pillars of KM—taxonomies, domain-specific data models, knowledge extraction, search, and text analytics—are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.

KM leverages data mesh

An underlying premise of data mesh is that business units should be able to control their own data and interact with one another by sharing data.

KMWorld Trend-Setting Products of 2023

To help showcase advanced products and services, each year, KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.

The user experience reimagined, thanks to AI

ChatGPT is well on its way to becoming synonymous with LLMs, but that's inaccurate. It's a digital agent that uses LLM techniques to understand prompts in natural language and perform various activities.

Data governance solves multiple KM challenges

Organizations are recognizing that effective data governance is ultimately more of a benefit than a burden. It increases efficiency by delivering trusted data, improves business processes, decreases data downtime, and reduces compliance risk. It also promotes data literacy throughout the enterprise.

Automate Digitization and Support Your Full Information Management Lifecycle with Award-winning Access Unify

Integrating flawlessly into your existing infrastructure, Access Unify solutions ensure a streamlined, digital-first workflow, minimizing the need for extra training or staffing.

AvePoint: Collaborate with Confidence

AvePoint's Confidence Platform is the most advanced platform for SaaS and data management, purpose-built to migrate, manage, and protect SaaS applications and data, enabling transformation, governance, and compliance.

eGain - Eliminating content, knowhow, and analytics silos, creating one trusted source for AI-infused knowledge

An end-to-end solution that unifies and orchestrates all the building blocks needed for modern, KM, infused with conversational and generative AI, the Hub eliminates content, knowhow, and analytics silos, creating one trusted source for knowledge.