KMWorld 100 Companies That Matter in Knowledge Management 2024

We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency and effectiveness through KM to organizations of all types.

Promises and Perils of AI for Enterprise Knowledge Management

This survey reveals both excitement and trepidation around enterprise AI adoption for knowledge management. Long-standing problems around information access, data quality, and speedy acquisition of needed information are the puzzle pieces that AI has the potential to solve.

Overcoming data silos: A range of options

The options are many and varied when it comes to taming silos. The specific approach should depend on the use case, the organization's existing knowledge assets, and the strategic goals.

The future of KM is not simply AI

Until KM systems can achieve trust in AI, a totally AI-centric workplace will be a fantasy. The future of KM will be based on collaborative work habits, fueled by technology that encourages knowledge sharing, enhances productivity, supports employees to have a healthy work life, and accepts that not every aspect of knowledge management is technology-reliant.

2023 Readers' Choice Award- Best Knowledge Graphs: Franz Inc. AllegroGraph - LLMs and Knowledge Graphs for AI in the Enterprise

Franz Inc. not only offers cutting-edge technology but also provides a suite of services for building industrial-strength Knowledge Graphs. By combining the semantic richness of AllegroGraph with the natural language processing capabilities of LLMs, organizations can unlock the full potential of their data, ensuring that AI-driven insights are grounded in facts.

The future of knowledge management: Talking to documents with generative AI

The fundamental pillars of KM—taxonomies, domain-specific data models, knowledge extraction, search, and text analytics—are as pertinent today as they ever were. Now, generative AI has rendered these constructs much more accessible to the enterprise. Its long-standing utility will be determined by surmounting models' tendencies to generate contrived, inaccurate responses while embedding them into core KM processes.

KM leverages data mesh

An underlying premise of data mesh is that business units should be able to control their own data and interact with one another by sharing data.

Data governance solves multiple KM challenges

Organizations are recognizing that effective data governance is ultimately more of a benefit than a burden. It increases efficiency by delivering trusted data, improves business processes, decreases data downtime, and reduces compliance risk. It also promotes data literacy throughout the enterprise.

Automate Digitization and Support Your Full Information Management Lifecycle with Award-winning Access Unify

Integrating flawlessly into your existing infrastructure, Access Unify solutions ensure a streamlined, digital-first workflow, minimizing the need for extra training or staffing.

Lucidworks Integrates Generative AI with Fusion to Make Search a Superpower

Lucidworks can now seamlessly integrate with any large language model (LLM) and provide the necessary guardrails to validate Generative AI responses, ground them in truth, and minimize errors such as hallucinations.

Create Superior Digital Client Experiences with M-Files Hubshare

By enabling better visibility and information control across systems, repositories and stakeholders, M-Files provides organizations with a competitive advantage as they deliver higher-quality work with lower risk.

Mindbreeze InSpire Integrates with Large Language Models to Elevate Natural Language Question Answering

Mindbreeze InSpire captures, stores, and manages data within a company, allowing companies to benefit from incorporating pre-trained models trained on vast amounts of data.

Simplify Enterprise Content Lifecycle Complexities with Quark Publishing Platform (QPP) NextGen

40+ years of content complexity understanding and the latest AI technology have been infused into Quark Publishing Platform (QPP) NextGen, empowering enterprises to automate each stage of the content lifecycle and effectively create, collaborate, assemble and deliver high value content -often critical for businesses in regulated industries - to support business objectives.

RightAnswers—Better Knowledge Knowledge Management Means Better Customer Support

RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. Discover the power of connected knowledge!

JOIN US AT KMWORLD NOVEMBER 6–9, 2023 JW MARRIOTT WASHINGTON, D.C.

It's an exciting time for KM, with new technologies and new approaches sparking new opportunities. The KMWorld conference, the largest global gathering of KM thought leaders, practitioners, and authors, returns to Washington, D.C., this November.

The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management

AI reaches many different areas within organizations—marketing, customer service, legal, finance, human resources, compliance, fleet maintenance, manufacturing, sales, and other business units as well. AI touches almost every piece of an organization's structure and operations, as well as their customer-facing presence. 

AI 100 Trailblazer: Enterprise Knowledge - Leading at the Intersection of Knowledge Management and Artificial Intelligence

AI has the potential to transform how organizations do business, combining an organization's wealth of knowledge, information, and data, in all its forms, to help people make decisions, spot trends, learn, and perform in new ways. However, none of that can come to fruition without the right foundations of quality content, appropriate structure, and consistent mapping and design of relationships.

AI 100 Trailblazer: AI Knowledge Fabrics: Franz Inc.

Financial institutions, healthcare providers, contact centers, manufacturing firms, government agencies and other data-driven enterprises that use AllegroGraph gain a holistic, future-proofed Data Fabric architecture for big data predictive analytics and machine learning across complex knowledge bases to discover deep connections, uncover new patterns and attain explainable results.

AI 100 Trailblazer - Kyndi: Unlock the value in enterprise knowledge with Generative AI Answer Engine

Designed as a complete solution, Kyndi's Answer Engine combines the strengths of large language models, vector and semantic data representations, embeddings, and other novel AI techniques on the same platform, reducing the cost associated with developing, integrating, and maintaining disjointed component technologies. With Kyndi, customers have achieved 9X faster deployment compared to alternative AI solutions.

AI 100 Trailblazer: Lucidworks - Lucidworks Makes Search a Superpower

Lucidworks Fusion platform provides customers with a powerful, adaptable search platform that captures user behavior and utilizes machine learning to connect people with the products, content, and information they need.