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Nominations for the 2022 KMWorld Readers’ Choice Awards Extended to July 5

CRM Roundup

Microsoft
Microsoft Dynamics CRM 4.0, Online
Integrated, adaptable ERP and CRM applications.

Neocase Software
CS, CRM, HRPower, HRForce
Solutions for customer support, human resources and finance operations.

Oracle
CRM On Demand, E-Business Suite
Open, standards-based architecture for business processes, data quality improvement and single source of data.

Parature
Parature Customer Service
SaaS-based customer portal, knowledgebase and full trouble ticket software.

Pegasystems
Customer Process Manager
Integrated BPM and change management platform.

Portrait Software
Portrait Dialogue 5
Pre-built, automated, multistep automation for customer interaction.

RightNow Technologies
RightNow CX
Modules for feedback, analytics, chat, monitoring, desktop agent and more.

Salesforce.com
Sales Cloud, Service Cloud
Call center, customer portal, KM and analytics.

SAP
SAP CRM 7.0

Marketing resource, brand, campaign, segmentation, list, loyalty management and more.

Sword Ciboodle
Sword Ciboodle
Process-managed CRM software and specialist consulting and delivery services.

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