KMWorld Training and Webinars

FREE live Web Events produced by KMWorld magazine and You could win an AmEx gift card by registering AND attending the live event.

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Smart Collaboration: Making Metadata Matter (Even to Business Users!)

Smart collaboration is not optional in today's organizations. Data is only valuable when it can easily be found, shared and communicated among others.

Sponsored by: Alation

Coming November 19, 2019

7 Reasons to Upgrade to SharePoint 2019 or SharePoint Online and Move to Modern UI

If you are asking yourself the question, what I could possibly gain by upgrading my SharePoint environment, or asking classic vs. modern, this is the webinar for you.

Sponsored by: Quest

Coming December 03, 2019

The Future of Enterprise Content Management

This webinar will give you ideas about maximizing the value of your content to move boldly into the future.

Sponsored by: Nuxeo, Generis and AODocs

Coming December 10, 2019

Fast Insights through Knowledge Graphs and Machine Learning

From automated fraud detection and intelligent chatbots, to dynamic risk analysis and content-based recommendation engines, knowledge graphs and machine learning are on the rise as enterprises hunt for more effective ways to connect the dots between the data world and the business world.

Sponsored by: KMWorld

Coming January 21, 2020

The Top Trends in KM for 2020

Join us for this look at how the top trends in KM and information discovery can impact your organization.

Sponsored by: KMWorld

Coming February 25, 2020

The Rise of Intelligent Content Services

Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Sponsored by: KMWorld

Coming March 24, 2020

Revitalizing Your KM Strategy for Digital Transformation

New technologies are providing the opportunity for budding entrepreneurs and established enterprises alike to develop new business models and processes that change the old way of running operations and improve how customers are served.

Sponsored by: KMWorld

Coming April 21, 2020

Transforming Customer Experience with Knowledge Management

Smarter content helps maximize the customer experience. When a customer contacts you, that’s the BEST opportunity to convert him or her into a loyal customer.

Sponsored by: KMWorld

Coming May 12, 2020

Intelligent Search in Action

Join us as we help you evaluate where, when, and how to use cognitive search and analytics in your organization.

Sponsored by: KMWorld

Coming June 23, 2020


Fast Insights through Machine Learning & Analytics

Machine learning is still the new kid on the block. From identifying use cases to selecting data sets and tools, there are many success factors to keep in mind.

Sponsored by: Northern Light, Diligent Governance Intel and Alation

Original Broadcast Date: Nov. 12, 2019

Enterprise Digital Transformation Survey Results: Key Priorities, Readiness & Technologies Considered

Discover the key trends in digital transformation that you can put into practice. Find out how enterprises are approaching their DX projects regarding the prioritization, selection, use and location of technologies needed to support these projects, and where cognitive automation fits within these plans.

Sponsored by: Parascript

Original Broadcast Date: Oct. 24, 2019

Game-Changing Breakthroughs in Knowledge Management

A renewed enthusiasm about knowledge management is evident, particularly in the digital workplace. Discovering the value in corporate knowledge is amplified by new technologies, such as text analytics, cognitive search, machine learning, natural language processing, mobile email management, and new policy efforts.

Sponsored by: Northern Light, Verint and Lucidworks

Original Broadcast Date: Oct. 01, 2019

Operate with Agility: The Value of Content in the Modern Digital Organization

Today, people want to create engagement, consume information and add value to content-centric processes, independent of the content’s format or physical location – especially as the volume of content across today’s enterprises continues to explode. Join ASG and Zia Consulting as we share the top 3 best practices in developing cloud strategy.

Sponsored by: ASG Technologies and Zia Consulting

Original Broadcast Date: Sep. 24, 2019

The New World of Intelligent Content Services

As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration.

Sponsored by: Alfresco

Original Broadcast Date: Jul. 30, 2019

Supercharging Your Customer Experience & Support

It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's the BEST opportunity to convert him or her to a loyal customer.

Sponsored by: KMS Lighthouse

Original Broadcast Date: Jun. 11, 2019

Intelligent Search in Action

Cognitive Search and Analytics can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise.

Sponsored by: Northern Light, BA Insight and Conscia

Original Broadcast Date: May. 14, 2019

Optimizing Your Office 365 Content

Office 365, OneDrive, and SharePoint Online are vital resources in many enterprise digital workplaces. Knowledge management leaders typically struggle when it comes to protection and governance of these platforms. Whether you are planning a migration or already have an existing environment, join us to learn about key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms.

Sponsored by: Veritas

Original Broadcast Date: Apr. 30, 2019

Modernizing Your Information Governance Strategy

Information enables business, yet it often goes ungoverned in most organizations. How much of your organization's information remains unstructured and unsearchable? How do your teams handle the validation of customer-facing information when the workstream is not notified of important changes?

Sponsored by: Widen Consulting Group

Original Broadcast Date: Apr. 16, 2019

AI in Customer and Employee Experience Transformation

Want to know how to overcome these impediments and succeed with AI in 2019? You will learn about use cases with proven ROI, best practices, and at-scale success stories for experience transformation with AI.

Sponsored by: eGain

Original Broadcast Date: Apr. 09, 2019

Harnessing Cognitive Computing & AI

We are on the verge of a new era in computing and information management. Cognitive systems and artificial intelligence are changing the way organizations search for and discover important information and how it is analyzed to create knowledge. Join us to hear how cognitive computing and AI are setting the stage for next-gen KM.

Sponsored by: Northern Light and Kyndi

Original Broadcast Date: Mar. 28, 2019

The Top Trends in KM for 2019

From the growth of cloud computing and mobile workers, to the rise of new collaboration tools and intelligent search technologies, the world of knowledge management continues to evolve and, along with it, come new challenges and opportunities. Join us for this look at how the top trends in KM and information management can impact your organization.

Sponsored by: Accenture Applied Intelligence, Northern Light and Guru

Original Broadcast Date: Jan. 22, 2019

The Future of Enterprise Content Management

Good enterprise content management (ECM) plays a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Sponsored by: Nuxeo, OpenText and AODocs

Original Broadcast Date: Dec. 11, 2018

End-to-End Building Blocks for Business Intelligence

There are many players involved with business intelligence, from database administrators and developers to data and business analysts. These roles are tasked with making sense of large amounts of data and putting it in useful formats that can help business stakeholders make smart decisions for the organization. For best results, they need to collaborate and communicate across the teams, moving toward a DevOps culture.

Sponsored by: IDERA

Original Broadcast Date: Dec. 04, 2018

Deriving Knowledge Insights with Cognitive Computing

Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

Sponsored by: Northern Light, Sinequa and Access Innovations

Original Broadcast Date: Nov. 27, 2018