KMWorld Training and Webinars

FREE live Web Events produced by KMWorld magazine and KMWorld.com. You could win an Amazon gift card just by registering and attending a live KMWorld event.

KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

Upcoming

Rethinking KM for Agility, Efficiency, and Innovation

Increasing efficiency and productivity through the sharing of knowledge has long been the goal of KM programs since the inception of knowledge management.

Sponsored by: Verint and Shelf

Coming June 25, 2024

The Generative AI Advantage: Optimizing AI-Driven Product Discovery

Join us for an insightful live panel exploring how generative AI is elevating customer search experiences and powering intuitive shopping journeys.

Sponsored by: Grid Dynamics and Google Cloud AI

Coming June 27, 2024

Governing Enterprise Knowledge in the AI Era

Join us for an insightful webinar where we explore the transformative potential of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) in governing enterprise knowledge.

Sponsored by: Lucidworks

Coming July 11, 2024

Overcoming the Barriers - How to Integrate Generative AI into Knowledge Management Systems

Make sure to attend this 1-hour event where you will learn how to overcome the obstacles and get Generative AI working in your enterprise knowledge management system.

Sponsored by: Northern Light

Coming July 23, 2024

Achieving Trustworthy AI: Unlocking the Power of Generative and Extractive Models

Join us as we dive into the latest developments, emerging best practices, and new possibilities offered through both technologies.

Sponsored by: M-Files

Coming July 30, 2024

Creating and Scaling Engaging Digital Experiences

This event will accommodate 3-4 sponsoring organizations offering industry thought leaders the opportunity to discuss new technologies and strategies.

Sponsored by: KMWorld

Coming August 13, 2024

Adopting Intelligent Virtual Assistants in the Enterprise

Make sure to attend this 1-hour event where you will learn the latest technologies and strategies to support your knowledge management initiatives. Stay tuned for additional information to come!

Sponsored by: KMWorld

Coming September 10, 2024

The Future of Document Management: Automation and AI Trends

This event will accommodate 3-4 sponsoring organizations offering industry thought leaders the opportunity to discuss new technologies and strategies.

Sponsored by: Access

Coming September 24, 2024

Managing, Securing, and Governing Content in the Modern Enterprise

This event will accommodate 3-4 sponsoring organizations offering industry thought leaders the opportunity to discuss new technologies and strategies.

Sponsored by: KMWorld

Coming October 08, 2024

TechTalk: Top Trends to Catch at KMWorld 2024

This webinar will feature multiple thought leaders from key industry players to discuss innovative breakthroughs and success stories in knowledge management as well as practical advice and real-world insights.

Sponsored by: M-Files

Coming October 15, 2024

Advancements in Enterprise Taxonomy Management: New Breakthroughs and Use Cases

This event will accommodate 3-4 sponsoring organizations offering industry thought leaders the opportunity to discuss new technologies and strategies.

Sponsored by: KMWorld

Coming October 29, 2024

Enabling Knowledge-Based AI

This event will accommodate 3-4 sponsoring organizations offering industry thought leaders the opportunity to discuss new technologies and strategies.

Sponsored by: Verint, Northern Light and Lucidworks

Coming November 05, 2024

Powering Your Business Applications with NLP, NLU, and NLG

Make sure to attend this 1-hour event where you will learn the latest technologies and strategies to support your knowledge management initiatives. Stay tuned for additional information to come!

Sponsored by: KMWorld

Coming November 12, 2024

Achieving Privacy, Security, and Productivity on Your AI Journey

This event will accommodate 3-4 sponsoring organizations offering industry thought leaders the opportunity to discuss new technologies and strategies.

Sponsored by: KMWorld

Coming December 10, 2024

Archived

What's Ahead in Search: AI, NLP, Knowledge Graphs, and More

If your crystal ball is a bit cloudy, join Ontotext, Lucidworks, and Northern Light to gain insights from them on what's ahead in search.

Sponsored by: Ontotext, Northern Light and Workgrid

Original Broadcast Date: Jun. 11, 2024

Optimizing LLMs with RAG: Key Technologies and Best Practices

As Large Language Models (LLMs) proliferate, not only in the open web search world but also in enterprise search, the issue of search results reliability becomes particularly critical.

Sponsored by: Graft and PoolParty

Original Broadcast Date: May. 29, 2024

Intelligent Content Management: Game-Changing Technologies and Strategies

From data security and compliance to cost savings and customer service, how content is managed at an organization has far-reaching consequences.

Sponsored by: Access, Ontotext, Progress Semaphore and Coveo

Original Broadcast Date: May. 21, 2024

Knowledge Revolution with Generative AI: Megatrends and Success Stories

We will talk about big trends and real-world success stories. We will show you a radically new way to adopt Gen AI and KM together in a risk-free manner and create quick business value.

Sponsored by: eGain

Original Broadcast Date: Apr. 23, 2024

Safeguarding LLM Deployment: Model Evaluation and Red Teaming

Large Language Models (LLMs) hold tremendous promise for innovation across various domains. In this expert-led webinar, we delve into the critical practice of red teaming specifically tailored for LLMs.

Sponsored by: Innodata

Original Broadcast Date: Mar. 28, 2024

Knowledge AI in 2024: Trends, Impacts & Predictions

Join Joe McKendrick, author and analyst for Unisphere Research, and Chris Mahl, President and COO of Pryon, for an insightful discussion on using AI to extract useful knowledge from enterprise content.

Sponsored by: Pryon

Original Broadcast Date: Mar. 21, 2024

Top KM Practices for Optimizing Customer Experience

In our increasingly digital world, those customer touchpoints continue to grow and so do the opportunities and challenges to succeed. Good knowledge management practices are indispensable for improving customer experience.

Sponsored by: Verint, Lucidworks and Pivotree

Original Broadcast Date: Mar. 19, 2024

How Knowledge Graphs Make Generative AI Consumable in Enterprise Environments

Make sure to attend this 1-hour event where you will learn the latest technologies and strategies to support your knowledge management initiatives. Stay tuned for additional information to come!

Sponsored by: Cambridge Semantics

Original Broadcast Date: Mar. 05, 2024

The Top Trends in KM for 2024

From the ongoing adoption of knowledge graphs and intelligent search to the rise of LLMs and generative AI, you'll hear about the key enablers, success factors, challenges, and opportunities

Sponsored by: Verint, Northern Light, Access and Ontotext

Original Broadcast Date: Feb. 13, 2024

Integrating LLMs With a Private Knowledge Platform

During this live discussion, attendees will gain comprehensive insights into integrating LLMs with private knowledge platforms, learning about the latest advancements, practical strategies, and prospects in this exciting field.

Sponsored by: Datavid

Original Broadcast Date: Jan. 30, 2024

2024 Trends for Your Intranet

In this webinar, we delve into the emerging trends of 2024 that are poised to redefine the way organizations leverage their intranets.

Sponsored by: LumApps

Original Broadcast Date: Dec. 12, 2023

Before You Dive In: The Key Information and KM Issues to Tackle for AI Success

Reserve your seat today to dive into key strategies for solving these challenges and getting a proper foundation in place to succeed with AI initiatives.

Sponsored by: M-Files and Adlib

Original Broadcast Date: Dec. 05, 2023

Using Generative AI for Fast, Accurate Knowledge from Unstructured Content

From business documents and emails to customer reviews and call center transcripts, KMWorld subscribers almost unanimously agree that access to fast, accurate information from unstructured content is vital to the success of their organization.

Sponsored by: Northern Light and Shelf

Original Broadcast Date: Nov. 30, 2023

Unlocking the Future: ChatGPT Integration and Digital Transformation of Customer Service

In the age of AI-driven knowledge management, we are witnessing the industrialization of knowledge processes. Join us to explore how ChatGPT is shaping the future of work and revolutionizing customer service.

Sponsored by: USU

Original Broadcast Date: Nov. 14, 2023

Navigating the Risks of Generative AI for Knowledge Management

Join us for this informative session to discover how to responsibly use AI tools to transform your knowledge management strategies.

Sponsored by: Pryon

Original Broadcast Date: Nov. 02, 2023

Leveraging Generative AI in Knowledge Management

Join the panelists from Upland Software and Salesforce as they delve into the cutting-edge applications and benefits of Generative AI, a technology that enables the creation of human-like, contextually aware responses and content.

Sponsored by: Upland Software

Original Broadcast Date: Oct. 31, 2023

Unlocking the Power of Data-Driven Strategies: A GenAI Journey

Don't miss out on this opportunity to explore the frontier of data-driven strategies and GenAI's potential to reshape your industry. Reserve your seat today and embark on a journey towards data-driven excellence.

Sponsored by: Grid Dynamics and Dataiku

Original Broadcast Date: Oct. 26, 2023

Exploring Foxit PDF Editor Suite: All-In-One Productivity Platform

Join us in this enlightening webinar to uncover how Foxit PDF Editor Suite empowers organizations to transcend traditional document handling, harness the power of unified solutions, and drive productivity to new heights.

Sponsored by: Foxit

Original Broadcast Date: Oct. 19, 2023

Managing, Securing, and Governing Content Across the Digital Landscape

Managing, securing, and governing content is one of the toughest challenges facing organizations today. This special webinar will dive into new technologies and best practices to succeed today.

Sponsored by: Access, Verint and Adlib

Original Broadcast Date: Oct. 17, 2023

Applying Generative Language Models to Enterprise Knowledge Management

From producing social media content and writing computer code to building interactive voice assistants, generative language models like GPT are being adopted by organizations across industries for a growing number of use cases.

Sponsored by: Kyndi and Sinequa

Original Broadcast Date: Sep. 26, 2023

Delivering Better Digital Experiences with AI

Sign up for this special webinar to learn how companies are using semantic AI to overcome data silos, improve search and information findability, and deliver better digital experiences.

Sponsored by: RWS

Original Broadcast Date: Sep. 19, 2023

How AI-Driven Insights and Behaviors Create Exceptional CX

Speech and text analytics have become more sophisticated than ever, which is a good thing since these solutions must analyze not only call center interactions but also social media, chat, texts, and emails.

Sponsored by: NICE

Original Broadcast Date: Aug. 22, 2023

Game-Changing Technologies in Machine Learning and AI

This special webinar dives into the most important emerging developments in AI and machine learning and the evolving role in knowledge management.

Sponsored by: Access, Verint and Lucidworks

Original Broadcast Date: Aug. 15, 2023

Recent Trends in Generative AI

Generative AI has captured a significant amount of attention recently, making it an exhilarating time for knowledge managers. It has the potential to revolutionize KM by generating dynamic content, automating knowledge discovery, and unlocking the true potential to be found in enterprise data.

Sponsored by: Upland Software, Northern Light and Coveo

Original Broadcast Date: Jul. 18, 2023