Register Now to SAVE BIG & Join Us for KMWorld 2025, November 17-20, in Washington, DC.

 
Join Christa Seary from Paychex for a candid, interactive webinar to learn how you can win with AI in knowledge management. Cast your vote during this game-inspired session where we separate facts from fantasies and share lessons learned from Paychex's early AI initiatives.

Join us to learn:

  • Why so many AI initiatives start strong and stall out (and how to avoid it)
  • The role your knowledge foundation plays in making AI successful
  • What content prep, change management, and scaling really look like in practice
  • How Paychex approached their AI strategy and what they'd do differently

Expect a fun, fast-paced conversation where you'll leave with more confidence to lead smarter, more grounded conversations about how AI can make a real difference in knowledge management.

Whether you're just starting your AI journey or looking to ramp up, this session will help you build with knowledge and win with people, delivering real results for your frontline service agents, knowledge teams, and customers.

Don't miss this live event on Tuesday, August 19, 11 AM PT / 2 PM ET.

Register Now to attend the webinar Fact, Failure, or Fantasy: Navigating How to Win with AI in Knowledge Management.
 
SPEAKERS
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Christa Seary
IT Knowledge, Reporting & Tools Manager
Paychex
 
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Phyllis Gricco
Senior Customer Success Manager
Upland RightAnswers
 
MODERATOR
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Marydee Ojala
Editor-in-Chief
KMWorld magazine