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The effective management of knowledge is directly correlated with empowering employees to deliver exceptional customer service, which then creates and maintains customer loyalty and drives overall organizational success. The optimization of the customer experience through the astute use of stored knowledge contributes to building a competitive advantage.
Don't miss this live event on Tuesday, March 11th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar Top KM Strategies for Optimizing Customer Experience.
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