NEW EVENT: KM & AI Summit 2025, March 17 - 19 in beautiful Scottsdale, Arizona. Register Now! 

 
 
 
Is your enterprise experimenting with Generative Answering, but facing significant challenges with data cleanliness? Join this webinar to discover the pivotal role of KM in enhancing GenAI effectiveness across the end-to-end digital journey. Gain valuable strategies and actionable insights from industry expert Daniel Z. Shapiro, Associate Dir. of Enterprise Knowledge and Content Management at Organon.

Learn how to ensure accurate and secure AI-generated responses while optimizing your knowledge repositories to enhance employee self-service, productivity and decision-making.

Key webinar highlights:

– Ways to unify and amplify knowledge across platforms like ServiceNow, SharePoint and Google Drive
– Proven strategies for refining generated outputs to minimize inaccuracies and improve self-service resolution while reducing cost-to-serve
– Techniques for leveraging analytics to drive continuous improvement and user satisfaction
– Practical insights from Coveo's enterprise customers at Xero, F5 and Forcepoint

Don't miss this live event on Tuesday, August 20th, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Clean Data, Smarter AI: The Impacts of KM on GenAI Effectiveness.
 
SPEAKERS
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Juanita Olguin
Sr. Director of Product Marketing, Platform Solutions
Coveo
 
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Daniel Z Shapiro
Associate Dir. Enterprise Knowledge and Content Management
Organon
 
MODERATOR
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Marydee Ojala
Editor-in-Chief
KMWorld magazine