KMWorld NewsLinks - September 01, 2020

Features

How to Measure Engagement Based on a Range of Behaviors (Video)

Community Roundtable's Rachel Happe identifies four categories of behaviors organizations should consider when measuring engagement with their KM initiatives in this clip from her presentation at KMWorld 2019.

News

NetDocuments launches new 'work inspired' solutions

Products that match the evolving work habits of modern professionals now fit into five solutions

SailPoint Predictive Identity integrates with Microsoft Teams, Jira, and Epic

Secures access to collaboration and essential COVID-19 technologies

2020 KMWorld Promise and Reality Awards: Submit your nomination now

The 2020 KMWorld Awards are designed to celebrate the success stories of knowledge management

Evolve IP integrates contact center with Microsoft Teams and Virtual Workspaces

Allows contact center employees to work anywhere securely and access all of their business applications on the devices of their choice

KM In Practice

State Electric Supply Co. chooses Progress

Electrical products distributor leverages Progress Sitefinity to launch modern ecommerce website

ViewPoints

The call center of the future: WFH is here to stay

Companies that take advantage of the real benefits associated with remote teams will be better able to compete in the future