KMWorld NewsLinks - November 19, 2019

Features

Unified communications and KM are finally collaborating

The trend is now toward unified communications as a service (UCaaS), with a cloud model that allows for quick and flexible deployment. Ideally suited for a dispersed workforce, UCaaS accounts for slightly less than half of the global $52 billion unified communications market.

News

Knowledge graphs take the stage at KMWorld 2019

Knowledge graphs built on top of semantic technologies, supported by machine learning technologies, can become a paradigm change in metadata management

BA Insight unveils ConnectivityHub preview, Microsoft Search connectors, and new search product for Teams

Third-party connectors provide a key capability and differentiating factor that will drive adoption and success of Microsoft Search

OpenText addresses enterprise and government requirements with updates to EIM portfolio

New OpenText release provides flexible path to the cloud, enhanced security, and visibility into supply chain risk

KM In Practice

Global law firm enhances knowledge management with iManage RAVN

Womble Bond Dickinson leverages AI-powered search to unlock knowledge and relationships to help streamline financial operations