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KMWorld NewsLinks - July 16, 2019


How to search Instagram

Instagram itself has the barest of search capabilities, but there is a solution

8 Benefits of AI-Based File-Save Assistance (Video)

In this clip from his KMWorld 2018 presentation on AI-enabled intelligent assistants, M-Files AI Product Manager Trevor Cookson discusses advantages for File-Save applications.

Search Technology: Greater power, but increasingly simple to use

In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available.


Coveo acquires Tooso, combining AI with ecommerce

The acquisition enhances critical AI capabilities to transform shopping experiences and boost conversions

Sinequa raises $23 million to expand AI-powered search and analytics

Additional capital will be used to enrich the platform, grow the business, and scale global operations

Zendesk releases connector for Amazon EventBridge to collect customer experience data

Native connector for Amazon EventBridge allows easy access to customer experience data across the organization

KM In Practice

AdhereHealth leverages Paxata’s Adaptive Information Platform

Healthcare technology company improves medication adherence solution implementations through adaptive data preparation technologies