KMWorld NewsLinks - August 14, 2018

News

NICE Expands Language Selection for its Text Analysis Platform

The text by Rosette boosts NICE's ability to gain insights from customer conversations

MessageBird Creates Platform for Unifying Customer Interactions

Programmable Conversations will connect interactions across a variety of platforms

DataStax and Publicis.Sapient Partner to Bring E-Commerce Solution to Microsoft Azure

The Rapid Commerce solution increases business value for e-commerce

Perspective on Knowledge

Signs, causes and machine learning

Machine learning systems can look at data without instructions about how we think the pieces go together. The AI finds correlations and assembles them into webs of connection.

KM In Practice

Money transfer specialist selects cloud content management

OFX selected Box to replace its on-premise file servers and migrate all its content to the cloud for greater control and flexibility