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KMWorld NewsLinks - May 09, 2017

Features

Records Management - Overcoming barriers to gain rewards

Records management has been compared to taking out the trash—no one likes to do it, but if you don't, the house will start to smell.

News

Clarabridge Improves Customer Experience Management with New Capabilities

New product release offers AI conversational surveys, omni-channel case management, and CX-focused machine learning to support CX

Xavient Launches Near-Real-Time Speech-To-Text Analytics Platform

AMPLIFY will be offered as a cloud-based, on-premise, batch or real-time service

ONE Discovery Launches Unified E-Discovery Software Platform

Can be deployed on-premise; in a secure, virtual cloud environment; or hosted in a dedicated environment

KM In Practice

Alstom employees gain instant insights from data

The cognitive search and analytics solution chosen will provide 31,000 employees with the most relevant way to interact with the company's management system.