KMWorld NewsLinks - May 03, 2016

Features

Integration and usability raise the bar for BPM

Although business process management (BPM) systems initially functioned as a way to improve efficiency in various transactions, they are now central to digital transformation that includes seamless access to documents and data, use of machine learning and development of models to improve performance across a broad range of enterprise activities.

News

Datawatch Adds New Features to Self-Service Data Prep Solution

Monarch 13.3 enables business users to acquire, manipulate, and blend data

Verint Workforce Optimization Solutions Interoperable with EMC Cloud Storage

Provides Verint customers with a reliable solution for archiving media and metadata

MaritzCX Announces Predictive and Social Response Products to Manage the Customer Experience

New capabilities help businesses predict customer loyalty and glean social media insights for better outcomes

KM In Practice

Expert diagnostic system helps speed forklift repairs

System allows technicians to have an online Web-based diagnostic tool.