KMWorld NewsLinks - April 21, 2015

Features

Putting enterprise content where people work

Best-practice organizations use process maps, team sites and mobile apps to get content in front of the right people at the right time.

News

Workforce optimization for contact centers from Calabrio

Upgrades Calabrio ONE suite

Aptean releases Pivotal CRM 6.5

Completely redesigned user experience

Big data cognitive healthcare intelligence from CognitiveScale

Increased patient engagement and population health management

KM In Practice

More agile marketing for Absolut

Reduced costs and greater ease of deployment for Web initiatives