KMWorld NewsLinks - July 01, 2014

Features

Delving into customer thoughts: TEXT ANALYTICS provides insights

News

KM for customer service

RightAnswers launches SmartService

Social listening software from newBrandAnalytics

Real-time monitoring of customer behavior, perceptions

Bettering Web self-service

Moxie Software rolls out new solution

KM In Practice

The Weather Company matches inventory with audience segments

Forecast ad impressions based on precise behavioral, demographic and geographic audience segments