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KMWorld NewsLinks - July 01, 2014


Delving into customer thoughts: TEXT ANALYTICS provides insights


KM for customer service

RightAnswers launches SmartService

Social listening software from newBrandAnalytics

Real-time monitoring of customer behavior, perceptions

Bettering Web self-service

Moxie Software rolls out new solution

KM In Practice

The Weather Company matches inventory with audience segments

Forecast ad impressions based on precise behavioral, demographic and geographic audience segments