KMWorld Readers' Choice Award Winners 2026

Technology, for KMers, presents many impressive tools to aid us in our mission. We don't do technology for the sake of technology, although some of us do enjoy tinkering with the possibilities inherent in, say, each new language model from the AI technology companies. It is also incumbent upon KMers to test out what our vendors are doing to use AI in their products. Two questions are paramount: Does the new version of a product work as intended? And does it actually match up with what we need to accomplish in our individual work situations?

KMWorld Leader Group for 2026: The KM Leaders Circle

The Leader Group showcases the broader landscape of exceptional KM solutions available to organizations today.

KMWorld Trend-Setting Products of 2026

KMWorld's Trend-Setting Products list of 2026 identifies the contributions of forward-thinking companies that are leading the way in innovating for knowledge access and sharing, improving knowledge flows, and paving the way for knowledge managers.

AI 100 Trailblazer: Openstream.ai

The Eva™ platform powers a growing portfolio of Operational AI solutions, from Collaborative Agentic AI systems for high-stakes knowledge work to AI Virtual Agents, AI Voice Agents, and Digital Humans for customer and employee engagement across voice, vision, gesture, and text.

Conversational AI interfaces and human-AI collaboration to transform legal knowledge management in 2026

This next year will see the knowledge management function take a direction that focuses on a more advanced and mature way of leveraging AI.

Leaders predict AI to continue permeating all aspects of KM in 2026

AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead

Microsoft’s Copilot: A force multiplier for KM

Generative AI (GenAI) applications will increasingly transform organizations' IT platforms. Companies of any size that opt to create robust apps on their own, however, are in for a protracted, complex, and expensive experience.There's a better way: Buy into what I call a GenAI ecosystem from a vendor in whose tech you are already invested. These ecosystems are comprised of the sum of services customers mostly need to build and launch robust apps.

Knowledge management experts provide KM predictions for 2023

Several KM leaders offer predictions for the space in 2023

A Call to Arms for Information Professionals

The AI world is advancing at a breathtaking pace with staggering sums of money, but it's built on unstable and illusory foundations. Our role is not to stand on the sidelines shouting warnings. It is to quietly, strategically, and indispensably become the people they cannot do without—the ones who ensure the entire system can actually function.

Me and Mr. Tibbs

Enter Mr. Tibbs, the personal AI agent I imagine having in a year or so. If Mr. Tibbs went through that filing cabinet, it would learn plenty. Of course, I'm imagining Mr. Tibbs version 4.0, which is not only smarter, but also magically has the physical mechanisms required to go through a stack of folders.

Wise up about e-mail management

Standardize, Comply, Innovate: How Enterprise Information Architecture Helps Businesses Meet Industry Standards

The Trend-Setting Products in Knowledge Management 2026

The Enterprise Semantic Backbone: A Foundation for Reliable and Scalable Agentic AI

The Semantic Control Plane: Why Enterprise AI Fails in Production