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Biographical Information

Terri Jones

Government Marketing Manager, Hyland

Terri Jones is the government marketing manager at Hyland. In her 10-plus years in both state and local government, she's managed IT departments, implemented ECM strategies, wrote legislation and program policies and also designed and implemented systems to manage compliance and funding in excess of $90 million annually. www.OnBase.com. Steve Goodfellow is president of Access Systems Consulting. SteveG@AccessKM.com; www.AccessKM.com. Bob Owens is president of Continuum Systems. www.Continuumsys.com

Articles by Terri Jones

Managing the Agenda for Government

Nestled in northernmost of New Jersey, Sussex County may not have the population of its more urban eastern brethren, but certainly is at the head of the pack in ways to make government more efficient.

Like many organizations, Sussex County was drowning in paper, saddled with outdated work processes and facing increasing records compliance requirements. While other governments purchased enterprise content management (ECM) solutions to manage records only to become just electronic file cabinets of scanned paper, Sussex wanted more . . . .