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2014 KMWorld Promise and Reality award finalists:

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KM Promise Award Finalists:

Many companies promise that their technology is the best knowledge management solution. One of the greatest challenges for organizations purchasing these technologies is to determine which of the companies will deliver on its promise. This award is given to the organization that is delivering the promise to its customers by providing innovative technology solutions for implementing and integrating knowledge management practices into their business processes. The award-winning organization demonstrates how it goes beyond simply delivering technology to working with clients to ensure that both the technology and knowledge processes are embedded into the work processes. In other words, it helps organizations realize positive business results.

Because our finalists are chosen from those who submitted nominations, some familiar KM-savvy companies might be missing from the list.

Accellion offers organizations the scalability, flexibility, control and security to enable a mobile workforce with the tools they need to create, access and share information securely. More than 12 million users and 2,000 of the world’s leading corporations and government agencies utilize Accellion’s technology. Its kiteworks solution has been designed as a mobile-first solution with a customized user experience and three-tier architecture designed to enable people to work securely wherever.

Bloomfire’s enterprise knowledge and collaboration solution helps an organization’s employees, customers and partners work better together, increasing engagement, boosting sales, improving customer service and fostering stronger communication. The solution puts collaboration in the flow of business by integrating with everyday tools, which drives adoption, and features rich analytics and strong content creation and curation tools to facilitate social interaction, amplify knowledge and power teamwork at new levels.

BP Logix’s Process Director supports the rapid creation of custom workflow-driven apps, aligns IT and business users, providing tools to deploy sophisticated, forms-based applications in a fraction of the time and cost of traditional development. With its Process Timeline technology, BP Logix enables companies to review historical and current data, understand activities in their present state and deploy instantly alternative tactics to anticipate and/or overcome a pending problem, often before the problem creates a bottleneck or impact.

Catalyst Repository Systems’ designs, hosts and supports some of the world’s fastest and most powerful document repositories for large-scale discovery and regulatory compliance. Its “Big Discovery” platform and Insight Predict, an advanced technology-assisted review engine, are designed to reduce discovery costs and identify associated risks.

Comintelli’s Knowledge XChanger enables customers to shorten the length of time from knowledge and insight being conceived until it is available for business purposes by relevant persons. By automating the task of aggregating content from several sources, structuring it using topic maps, analyzing, searching and delivering the content in a relevant format to authorized users, it helps users save both time and money.

Creative Virtual’s V-Portal knowledge management platform allows global enterprises to engage in personalized, one-on-one conversations with customers anytime, anyplace and in any language. The platform allows full-scale conversations to occur between people and technology by focusing on three main objectives: knowledge sharing, information delivery and conversational analytics.

CustomerMatrix provides sales and customer care professionals with actionable big data insights to drive revenue using new enterprise cognitive technology. Its solutions converge knowledge and data from all internal and external enterprise data to deliver Action Alerts, a service that auto-generates revenue impacting alerts tailored to each salesperson and unique customer situation, and proactively explains buyer intent or churn risk.

IP Street has developed an easy-to-use, Web-based search tool that allows users to quickly discover the most conceptually relevant intellectual property and patent information for them and their companies. IP Street offers IP analytics tools that provide detailed insights into patent areas, company patent strategies and evaluations of patents as a business asset.

KMS Lighthouse (2014 WINNER) develops customer experience solutions that harness big data and transform it into actionable knowledge, to be consumed in five seconds. Its products allow an inexpert user (agent/customer/employee) to serve faster as an experienced (knowledgeable) user. 

M-Files manages information by “what” it is versus “where” it’s stored, enabling organizations in quality-intensive and regulated industries, including both SMBs and larger enterprises located around the globe, to ensure compliance with regulations and industry standards, while making major gains in efficiency and productivity by improving the way they organize and manage their business documents, information and processes.

MetaVis Technologies’ suite of solutions for Microsoft SharePoint, Office 365, Azure, Exchange and OneDrive for Business, as well as file systems and other emerging cloud-based content destinations, help take the complexity out of getting the most knowledge from content.

Mindbreeze GmbH’s InSpire enterprise search appliance is delivered as a service, on-premise and for certain cloud services (such as Fabasoft Cloud). It further offers site search in the cloud with Mindbreeze InSite. For partners, it offers Mindbreeze InApp to search-enable their own applications and software products with Mindbreeze technology.

Pricewaterhouse Coopers’ social networking solution, Spark, has been created to provide one common knowledge sharing and collaboration platform that will accelerate the ability to collaborate to create value for the company and its clients. Spark has made it possible for 184,000 PwC professionals to tap into their co-workers’ skills, knowledge and experience in addition to offering them the personal and local knowledge they have always delivered.

RightAnswers provides software, services, content, knowledge automation and analytics, specifically designed for support organizations to manage and share knowledge through agent-assisted service as well as through Web, mobile and e-mail self-service and social channels. RightAnswers’ goal is to enable support organizations to provide customers, employees and users with solid support experiences.

SAVO enables its clients to drive sales productivity through its on-demand sales enablement application portfolio, which maximizes the ability of sellers to communicate value and differentiation in clear, consistent and compelling ways. SAVO’s solutions combine sales and marketing best practices with software-as-a-service-based technology.

Seal Software’s contract lifecycle management solution, Contract Discovery and Analytics, accelerates access to the insights locked within unstructured contractual documents and enables users to take informed action.

Summit Technologies, an economically disadvantaged, women-owned small business, specializes in providing management consulting and information technology (IT) services, including full application software lifecycle support, infrastructure (network and systems engineering), information assurance and knowledge management solutions for the federal government and Fortune 1000 companies.

ThinkTank offers best-practice collaborative business apps that are designed to stimulate innovation, reduce project risk and align teams on successful execution of projects and strategic initiatives.

TIAA-CREF (Teachers Insurance and Annuity Association)—a retirement provider for people who work in the academic, research, medical and cultural fields—has been rolling out successful case management solutions to its stakeholders across diversified businesses. It empowers them to collaborate and achieve a highly efficient and low-cost operating business model, mitigating operational risks, adhering to regulatory controls and, more importantly, ensuring participant delight and case worker competence.

ZL Technologies has developed the Unified Archive (ZL UA), a singular, unified-architectured platform for management of enterprisewide unstructured data. ZL UA allows organizations to proactively satisfy records management, e-discovery, compliance, analytics, search and storage needs.

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