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  • January 13, 2023
  • News

Lexalytics expands language accuracy and capabilities to its NLP platform

Lexalytics, an InMoment company and pioneer in AI-based, natural language processing (NLP) technology, announced that it has improved accuracy and expanded NLP capabilities for 11 non-English languages it supports.

Now, global brands and businesses can analyze unstructured data natively and benefit from full-featured text analytics to better understand their customers and make more informed decisions across 31 total languages, according to the company.

Because Lexalytics processes text data in its native language, it can consider specific nuances and complexities of that language, and better understand the meaning and context of the text, leading to more accurate results.

Lexalytics has expanded feature coverage to include entities, themes, summarization, sentiment (at both the document and item level), categorization, and part-of-speech tagging for the following 11 languages: Arabic, Danish, Finnish, Hebrew, Norwegian, Polish, Russian, Swedish, Thai, Turkish, and Vietnamese.

Lexalytics continues to offer full-featured support for an additional 20 languages, including Croatian, Czech, Dutch, English, French, German, Hungarian, Indonesian (Bahasa Indonesia), Italian, Japanese, Korean, Malay (Bahasa Melayu), Mandarin (traditional), Mandarin (simplified), Portuguese, Romanian, Singlish (Singapore colloquial English), Slovakian, Slovenian, and Spanish. 

These expanded language capabilities are available for customers of Lexalytics’ Salience, Semantria API, and Spotlight application, as well as InMoment’s XI Platform.

“We work with global companies whose customers—both current and prospective—are interacting with them in dozens of languages beyond the ones commonly supported in the data analytics landscape," said Jeff Catlin, head of Lexalytics, an InMoment company. “We’ve always been at the forefront of providing the most depth and breadth among enterprise NLP providers, and we’re fully committed to expanding our pioneering work to offer accurate and full-featured text analytics across the most languages for our customers.”

For more information about this news, visit www.lexalytics.com.

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