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  • July 28, 2021
  • News

Everbridge creates CEM certification program

Everbridge, Inc., announced it has created the Critical Event Management (CEM) Certification Program for assessing an organization’s enterprise resilience.

Developed from 20 years of professional services engagements across tens of thousands of projects in over 150 countries and facilitating tens of billions of critical interactions, Everbridge’s proprietary CEM Standards Framework and related certification process offer organizations an end-to-end methodology for evaluating and benchmarking enterprise resilience preparedness.

Businesses who achieve CEM Certification status follow proven industry best practices for enterprise resilience to keep their people safe and organizations running, faster.

Everbridge’s CEM Standards Framework anchors the certification process, which examines an organization’s capabilities across key competencies.

The Best in Enterprise Resilience designation validates best practices in Critical Event Management (CEM). A strong CEM program helps organizations make better strategic data-driven decisions, enables and protects revenue streams, increases profitability through expense efficiencies, bolsters brand and reputation, drives operational improvements, and fulfills Duty of Care.

Becoming CEM certified gives organizations benefits including:

  • Benchmark performance against industry peers, including areas of strength and opportunities for improvement
  • Improved resilience planning, budgeting and resource allocation
  • Drives strong return on investment through targeted initiatives
  • Demonstrates a commitment to enterprise resilience and duty of care, instilling trust among employees, partners, customers, and investors
  • Recruits and retains top talent
  • Formalizes recognition at the organizational level for global leadership in enterprise resilience
  • Reward individual achievement via employee certifications on professional profiles

CEM Certification provides an organization’s employees, customers, and stakeholders with the confidence their company stands at the forefront of digital transformation and operates from a position of enterprise-wide resilience.

 Upon achieving Best in Enterprise Resilience status, a certification medallion signals to vendors, partners, and customers the validation of a decidedly ‘resilient’ organization.

As a part of the launch of the CEM Certification program, several vertical-industry leaders including FORTUNE 500 companies and multi-national corporations have engaged in the evaluation and benchmarking process.

Representative organizations awarded the prestigious Best in Enterprise Resilience designation include financial services giants Discover and Goldman Sachs, mass media and entertainment conglomerate NBCUniversal, multi-national chemical corporation Dow, and global pharmaceutical leader Alexion. These organizations met or surpassed benchmarks in key measurable areas, demonstrating their commitment to enterprise resilience across digital and physical domains.

Categories for potential certification include keeping people safe, maintaining business continuity and operational uptime, optimizing supply chain and supply routes, advancing the interconnectivity, efficiency and safety of smart buildings and the internet of things (IoT), and safeguarding an organization’s brand and reputation through resilient and responsive IT systems in an increasingly virtual world.

“We congratulate Discover, Goldman Sachs, NBCUniversal, Dow and Alexion, who demonstrated their commitment to meeting the highest standards of readiness and resilience,” said Dr. John Maeda, chief experience officer at Everbridge. “Every company possesses unique operational details – a combination of technologies, physical locations, supply chains and, most importantly, people—all of which are in constant evolution. CEM Certification reinforces the strategic imperative to follow global best practices for enterprise resilience. We commend these companies on achieving Best in Enterprise Resilience."

For more information about this news, visit www.everbridge.com.

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