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UJET helps organizations secure customer and user data with latest data protection and privacy certifications

UJET, a provider of customer support communications and solutions, has completed new data protection and privacy certifications. In the final quarter of 2019 and the beginning of 2020, UJET furthered its commitment to securing its customers’ data throughout the communication cycle by achieving numerous security and privacy regulations such as SOC 1 Type 2, SOC 3, PCI DSS, FINRA compliance, and more, to ensure the protection of customer and user data while in-transit and at-rest.

Some of the more notable certifications include:

  • Service Organizations Control (SOC) 1 Type 2: Having already completed its SOC 2 Type 2 certification, UJET achieved certification for SOC 1 Type 2. This certification focuses on the information technology general control system for the UJET Customer Support Platform and describes the suitability of the design and operating effectiveness of these controls to achieve the related control objectives stated in the report. These reports help UJET’s customers better understand the effect of UJET’s controls on their financial statements.
  • Service Organizations Control (SOC) 3: Along with completing its SOC 1 Type 2 certification, UJET is now SOC 3 compliant, furthering its ability to provide its customers assurance about UJET’s controls relevant to security, availability, and confidentiality for general use.
  • Payment Card Industry Data Security Standard (PCI DSS): PCI requirements apply to all organizations that store, process, or transmit cardholder data and/or sensitive credit card authentication data. UJET processes and transmits cardholder data on behalf of its customers, but does not store such data.
  • Financial Industry Regulatory Authority (FINRA): Under FINRA, financial institutions must identify and assess cybersecurity threats; protect assets from cyber intrusions; detect when their systems and assets have been compromised; plan for the response when a compromise occurs; and implement a plan to recover lost, stolen or unavailable assets. UJET’s FINRA certification enables its customers who are regulated by FINRA to comply with rules such as the Telemarketing Rule and the Books and Records Requirements.  

Other notable certifications UJET completed and/or renewed during this period are: HIPAA, GDPR, EU-US Privacy Shield, and TCPA. Moving forward, UJET plans to comply with CCPA and provide the CSA CAIQ, among other activities, as part of its continuing efforts to provide its customers with enterprise-grade data protection and security.

For more information, go to https://ujet.co.  

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