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Talkdesk introduces two new additions to Talkdesk CX Cloud

Talkdesk has launched Talkdesk Workspace, a unified and customizable platform that brings all customer experience (CX) applications on a single screen, as well as Talkdesk Builder, a comprehensive set of low- and custom-code development tools that enable customization of every aspect of the contact center—from integrating data sources to creating workflows to building custom applications. Together, the company says, Workspace and Builder allow enterprises to build highly personalized and customized contact centers that make it easier for everyone from supervisors to agents to deliver a better customer experience.
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