Kyndi launches new intelligent search solution

Kyndi, a provider of next-generation AI solutions for business users, has introduced an intelligent search product powered by its proprietary cloud AI platform. According to the company, the new Spring 2021 release of Kyndi Cognitive Search Platform is designed to understand the true intent of a business user inquiry against documents, emails, manuals, or other forms of textual data to return contextually relevant answers.

Providing dramatic time and cost-savings for companies accustomed to needing long and expensive machine learning cycles to train models on business-specific language, the Kyndi platform can interpret industry-specific terminology, acronyms, and synonyms without any data training or AI skills.

“Unlike traditional AI search tools that aren’t intuitive and provide only limited, keyword-based results, the Kyndi platform augments humans by mimicking the human thought process,” said Ryan Welsh, CEO and founder of Kyndi, Inc.

For business users, Kyndi’s Cognitive Search Platform can understand the true intent of an end-user question. The neuro-symbolic technique to process language coupled with advanced AI algorithms enables Kyndi cognitive search to accomplish this breakthrough capability. In addition, the search experience is powered by automatic support of language variations, for example, common synonyms or semantically equivalent words, acronym resolution, and even support for misspelled queries. And, unlike black-box AI search solutions, Kyndi’s cognitive search platform provides detailed explainability of its results by providing end users with the exact sentence, page, and document-level location details to deliver trust in the results found.

For CIOs and technical teams, the Kyndi platform eliminates the bottlenecks caused by scarce AI expertise and lack of labeled training data, two primary constraints of enterprise AI adoption. Easy to customize and extend, the platform ensures that institutional company knowledge can be seamlessly integrated within the search experience. A suite of API services, robust developer portal, and quick start guides will enable development teams to quickly integrate Kyndi’s cognitive search into any enterprise application. And finally, Kyndi provides developers with “white-box” token-level explainability of search results with the ability to debug and improve search performance.

“Employees may ask questions of data a dozen ways that all mean the same thing. But Kyndi has the context-driven intelligence to not only understand the intent of a user’s question, but also to explain—at a granular level—why an answer was returned. And this is exactly where traditional search techniques fail to deliver the experience that business users are looking for," said Welsh.

For more information, go to https://kyndi.com.