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Kodak Alaris expands remote solutions with new monitoring-as-a-service offerings

Kodak Alaris is expanding its remote service offerings with three new monitoring-as-a-service tools that deliver cloud-based device management and optimize scanner performance. The new MPS Capture Agent, Scanner Manager, and Scanner Finder Tool from Kodak Alaris are intended to enable channel partners to deliver additional customer value by allowing scanners from Kodak Alaris to be seamlessly integrated into device monitoring solutions for smarter reporting and management.

By leveraging these new capabilities, Kodak Alaris  says, partners will be able to optimize customers’ document capture infrastructures as easily as printer fleets, achieve visibility over all imaging costs, reduce the cost to provide service, and expand their business opportunities.

With the MPS Capture Agent, developers can seamlessly add scanners from Kodak Alaris to a fleet of devices a business is monitoring without needing to deploy an additional device management tool. The MPS Capture Agent integrates easily with MPS and PC management solutions, is compliant with industry-standard security requirements and provides MPS providers and end-user customers with visibility of key scanner operational data and status via existing dashboards. MPS dealers can benefit by selling dedicated scanners in addition to MFPs to give customers higher quality scans and faster throughput. Plus, they can charge per scan since scanner usage data will now be easily accessible.

The Scanner Manager from Kodak Alaris is a smart device management dashboard designed to optimize scanner operations and manage the lifecycle of devices. This cloud-based solution improves productivity and profitability; a Kodak Alaris partner or an end user’s IT department can directly monitor and collect scanners’ operational data, deliver usage reports (including ‘power on’ hours, scan counts, consumables and firmware or driver versions), and manage multi-variate alerts for customers’ devices. Customers that have mission-critical equipment at multiple scanning locations or customers that have 20 or more scanners in a central facility can benefit from the ability to remotely access telemetry data rather than physically going to each location.

Kodak Alaris has also expanded its Professional Services with the launch of the Scanner Finder Tool. This standalone application can be used as part of the discovery phase of a "capture system assessment’ engagement with existing and new customers. The Scanner Finder Tool enables automatic discovery of Kodak Alaris and multi-vendor scanners on customer networks and delivers an initial inventory of a customer’s USB scanner base in minutes. It can be delivered as a chargeable professional service or as a complimentary service to customers purchasing the Scanner Manager tool.

Kodak Alaris is offering three Scanner Manager plans in a subscription-based pricing model.

For more information, please visit the Kodak Alaris website.

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