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  • November 21, 2019
  • News

Igloo Software unifies resources across the enterprise with latest digital workplace update

Igloo Software, a provider of digital workplace solutions, is making feature enhancements to its flagship platform that will help better unify workplace applications, information, and resources across the enterprise.

“Workplace applications and resources that employees rely on to do their jobs within organizations today are anything but organized,” said Dan Latendre, founder & CEO of Igloo Software. “The advancements to the Igloo Digital Workplace platform announced today, will directly address these issues, improving workplace productivity, and bringing order back into the workplace.”

Three key technology areas Igloo is focusing on in the coming quarters are search, AI and machine learning, and messaging.

New features include search recommended results which allow content administrators to determine which content will appear at the top of search queries when specific keywords are included in a search.

Other search enhancements include advanced filters or by author and date, to allow users to filter search results more precisely for maximum efficiency.

Igloo’s multi-repository search capability has been expanded to include ServiceNow. With Igloo Unified Search, users are able to search multiple file-sharing applications from a single search interface without the need for expensive third-party search add-ons.  Igloo is pleased to announce the addition of ServiceNow to its growing list of unified search repositories.

Also announced is the Search Signals capability in its digital workplace platform that will proactively and intelligently recommend content or pages that assist users in finding the best content more quickly.

Through Signals, content results will be dynamically ranked based on user interactions to bring new levels of relevancy and intelligence to improve efficiency, decision-making, and collaboration in the workplace.

Additionally, Igloo’s updates include a series of integrations and functionality enhancements with Microsoft Teams.

Igloo’s integration with Microsoft Teams enhances direct messaging, content sharing, and the creation of personal dashboards from within Microsoft Teams.

These integration enhancements will serve to unify corporate and team-level communication and collaboration.

For more information about these updates, visit www.igloosoftware.com.

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